A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.

Suspension — Front — Control Arm — Lower Ball Joint

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.

Actions

Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.

Documents (21)

• ISSUED Owner Notification Letter(Part 577) - PRI
• ISSUED Owner Notification Letter(Part 577)
• Recall 573 Report-Amendment 1
• Recall 573 Report-Amendment 2
• Recall Quarterly Report
• Recall Quarterly Report #3, 2018-4
• Remedy Instructions and TSB - Subject Lower Ball Joint Nuts Release Date May 25, 2018
• Defect Notice 573 Report
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - URGENT STOP-DRIVE NOTICE/ RECALL REPAIR AVAILABLE
• Recall Quarterly Report #2, 2018-3
• Recall Quarterly Report #4, 2019-1
• Final Customer Email
• ISSUED Owner Notification Letter(Part 577) - 40N5__ STOPDRIVE Customer Letter USA
• ISSUED Owner Notification Letter(Part 577) - 40N5__ STOPDRIVE Customer Letter PRI
• Manufacturer Notices(to Dealers,etc) - Date: June 21, 2018 URGENT STOP-DRIVE NOTICE/ RECALL REPAIR
• Remedy Instructions and TSB - Release Date June 22, 2018 REVISION
• Recall Quarterly Report #5, 2019-2
• FAQ
• FAQ
• Recall Quarterly Report #6, 2019-3

Click a tab for more information.