This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Same issue as reported with NHTSA CAMPAIGN NUMBER 24V110000 Fuel has flowed into evaporative emissions and has leaked out of the charcoal canister. The dealership is replacing the following parts- Fuel tank Evap canister Leak detection pump Purge Value
Received Max RPM 4,000 warning while on long drive. Happened and had to restart car several times. Lost ability to accelerate. Also, when car was on cruise, started shaking
At 48k miles, fuel efficiency began to significantly drop. At next start up, engine would not turn over and EPC light came on. I waited 30 minutes, unlocked the steering wheel and was able to start the vehicle and EPC light turned off. I took it into Volkswagen dealership to have it looked over and they could not duplicate the issue nor find cause for lower fuel efficiency. The issue with fuel persisted intermittently. Then at 57k, while driving long distance, I noticed what seemed like misfiring when accelerating above 65 mph. There were no noises, no warning lights, and fuel efficiency seemed about the same. I continued driving and about 6 hours into my drive, EPC light came on, RPM's shot up to 4,000 and car began violently shaking while losing significant power and dropped down to 30 mph. I was in the left lane when it occurred and had to quickly move over to the right lane. The car then could not exceed 40 mph with the pedal held to the floor. I turned on my hazards while I continued driving an additional 30 miles to the nearest Volkswagen dealership. Because of how heavy the traffic was and the high speeds of the travelers, it put myself and my passengers at risk from not being able to accelerate, along with the other drivers having to either brake hard or quickly change lanes to avoid my car. At the Volkswagen dealership, diagnosis found code p0204 cylinder 4 injector. They confirmed 4th cylinder misfiring and replaced the fuel injector harness. Since that repair, my car has been shaking at idol, when initially taking off, and if I turn of the start/stop function.
This vehicle has significant, but intermittent issues with acceleration; it seems mostly when the AC is on or it is cold out (below 40). Vehicle will hesitate, or entirely not respond, to the gas pedal. When this occurs, acceleration is even less predictable (and slower) than a diesel truck. When it does not occur, the acceleration was zippy and fast. Unfortunately, this erratic lag is extremely dangerous - especially when attempting to merge on the highway. I can step on the gas repeatedly and nothing happens, but then the car will accelerate in a manner which feels out of control. Driving in "sport" mode seems to prevent this, so I am inclined to think there is an issue with how the vehicle has been programmed - versus a mechanical issue with the engine. I know some "Eco" modes tend to make cars less responsive to acceleration (in order to save fuel) but this is extreme.
Like many other people who have complained, the same EPC engine light turning on after the engine stalls while driving. This has happened multiple times while driving on the highway while going 65mph+. The max speed 4000 rpm message comes on the dashboard. The car does not accelerate and pulling over is necessary in order to shut off the car and restart the engine. This is incredibly dangerous and the car-??s speed cannot be controlled.
- Bedford Hills, NY, USA
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Like many other complaints, for the second time now an error appeared having to do with 40000 RPM. Acceleration is impossible and the car shakes. We had this replaced for the first time in 2019 on our model year 2018 Tiguan and now need it replaced again. The car is undriveable, unsafe for its passengers and others on the roadway when it suddenly decelerates and won't resume speed. Both times this happened on the highway. There was no advance warning lamp or messages prior to the failure.
The vehicle significantly hesitates when accelerating from a stop or occasingly surges under heavier throttle pressure while trying to accelerate onto the highway. You have to push the gas all the way to floor to get a response from the vehicle from a dead stop. The vehicle will start to go then act like it is going to stall then start to move. It is very concerning when trying to pull into traffic. This has been an issue since the vehicle was purchased in 2018, but the issue seems to be getting worse as the vehicle gets more mileage. I began researching the issue online and this seems to be a common issue. Please see link: Https://M.carcomplaints.com/Volkswagen/Tiguan/2018/fuel_system/fuel_propulsion_system.shtml
Like many other complaints I have read, an error appears saying the engine had exceeded 4000rpm, when it does not. Then the car drops down to 10 mph and will not exceed. The car shakes uncontrollably. The car is 28 months old and has been having these issues since 6 months in. The car has been at volkwagen dealerships for 3-4 weeks at a time 4 times already for the same issues. I have filed multiple complaints with Volkswagen and they have done nothing to rectify this dangerous situation.
While driving on the highway, at highway speed (70mph), an error appeared saying the engine had exceeded 4000rpm, which it hadn't, and then it shut off for "safety". we lost the power steering and brakes at 70mph. We were able to get off the road, stop and restart the car and proceed home. This happened three times. The car is now at the dealer. The car is 18 months old with 20K miles.
The car gets filled with strong odor of gasoline inside the cabin and I was loosing gas at a rapid rate in addition the car was loosing speed. There is also the problem with the sto-start system, once the car was at a stop, the car would not turn over and start again. It would get stucktrying to turn on and at the same time I was loosing gasoline. I had to remove all passengers from the vehicle including my one month grand son due to the strong odor of gasoline. This incidents occured several times during the weekend of November 1 through November 4th when I dropped off the vehicle at the dealership.
As starting the vehicle, the fuel line came off and fuel sprayed all over, the fire department had to come, to make sure it was safe enough to tow. The vehicle had been parked for 2 to 3 hours before attempting to start
Intermittent loss of power (not stalling) during normal driving, entering roundabouts, changing lanes, etc.problem is momentary and requires feathering the accelerator to regain power.problem occurs during normal driving, turning either left or right, in city traffic speeds or on divided highway with speeds of 70+ mph. Brought vehicle back to dealer within weeks after purchase and was told they could find no problem. Now at about 8000 miles and problem persists. Cause of problem is unknown to me. A check of owners forum on internet revealed numerous similar complaints. Problem is very dangerous when entering roundabouts or changing lanes on high speed interstate highways.
I purchased my Tiguan SE 4motion in July 2018 and since I have owned the vehicle I have had issues with the acceleration and noise coming from the passenger side B pillar. The acceleration feels like a turbo lag from the start where the gas pedal is pressed but the vehicle hesitates to respond causing a small "stall". this happens in both drive and sport modes. When accelerating up-hill the vehicle has issues with finding the proper gear and constantly searches for a gear to settle on. The B pillar noise sounds like loud clicking when going over bumps and ruts in the road and even makes a noise when opening the door to its fullest.
Purchased a 2018 VW Tiguan sel in febuary 2018. Brought to dealer twice (so far) and bringing it backi tomorrow. Has stayed in shop for 5 weeks since purchase. Serious hesitation when accerlating. My wife refuses to drive the vehicle in fear of her life !! (and so am I) these cars must be stopped being sold...will not be long before someone is killed....
Since brand new there is a rattle coming from the driver's side pillar. Taken twice to Volkswagen service and the rattle still there. Also the vehicle has shut off completely on two different occasions forcing me to restart my vehicle completely. Cold starts vehicle does not accelerate well, feels like when someone is learning how to drive a manual car for the first time and misses the clutch and the vehicle jumps. Taken twice to Volkswagen service and they said they adjusted the transmission and everything is well. As soon as I drove off the lot it began to do the same thing. Worried that the vehicle may shut off completely at an intersection or that there may not be enough power due to lag when necessary.
The vehicle hesitates when accelerating from a stop or occasingly surges under heavier throttle pressure. This is very dangerous and the dealers are telling us this is 'normal' behavior. I see that many drivers have reported this issue. Does someone have to get injured before we get taken seriously? Volkswagen needs to fix the problem with the engine now.
Tiguan 2018 hesitates to accelerate with a lapse of a few (3 or 4) second before the car finally accelerates after a full stop or from slow speeds. This issue tends to be constant and can be extremely dangerous as it happens when trying to pull from a busy intersection or from any other situation where you need to move quick, its a matter of time before someone gets seriously hurt if VW doesn't come up with a resolution. Im now on my second service apointment within a month. Seems to be a known issue with this model very frustrating!!!!!
When starting vehicle (either cold or warm), vehicle has a several seconds hesitation when pushing down accelerator. Vehicle does not move, hesitates then lurches forward as if the vehicle is not getting sufficient power to move. Vehicle has been to the Volkswagen dealer several times and they have been unable to repair. This is dangerous when you are entering a highway or crossing a multi lane road and have to move quickly and the vehicle does not respond.
In the first month of owning the vehicle, the fuel pump and fuel tank had to be replaced. Since then the vehicle has displayed intermittent loss of response to the accelerator pedal. This occurs when first shifting into drive, the vehicle will not respond to any input into the accelerator pedal. The engine rpms will hold at 1000 or drop to almost stalling the car. After about 10-20 seconds of this, the car will suddenly recognize the throttle input and will lurch forward. There is no indication of when the vehicle will decide to respond to the throttle input. The B-pillar on both sides of the car started to rattle when the ambient temperature was over ~55 F. this has been serviced once, per a technical service bulletin from Volkswagen. The service simply made the problem intermittent. The tsb states that the problem is caused by the air bag modules rubbing on the metal of the frame and body. Additionally the tsb procedure instructs the service technician to slide a screw driver between two pieces of body or frame metal, and use a hammer to bend the panels apart from each other. Has this be proven to not compromise the structure of the vehicle? the transmission consistently fails to find the correct gear to be in at low speeds or from a stop. When starting from a stop the transmission has a harsh shift in the first 3 gears. The transmission at time will start off in the 3rd gear, with the throttle fully engaged, and will take several seconds to determine that it needs to be in the first gear. By the time it finally shifts into first, it is at the peak RPM's for first gear and will harshly shift into second gear. This is then quickly followed by another jerky shift into third gear. Starting the car off in third gear has caused issues for making a turn in a break in traffic to the point where I can no longer reliably deem that to be a safe maneuver.
A D V E R T I S E M E N T S
- Memphis, TN, USA