This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car bucks forward when coming to a stop from motion.( down shifts hard) and shifts into first gear really hard. This happens when stop/start is turned off. Its even worse when more than two people are in car. Vehicle also accelerates too fast in first gear. Turbo kicks in too early.
Vehicles hesitates to start from a slow or dead stop. Will not accelerate as it should. Noticeable lag when shifting and accelerating. Engine misfiring at only 3000 miles. Very dangerous when turning into traffic or merging on to highways. Vehicle gives a false sense of accelerating then stops. This happens reliably over and over.
Guess I'm having the same issue a lot of others are having. Sitting at a red light and hit the gas and nothing happens. Smells like gas inside the cabin. It's been in service at the dealership for 15 days and they have no idea what the problem is and no eta on the fix. I purchased the car in December 2017.
There is weird turbo/engine sound coming from engine compartment. When engine is cold, cold start, you hear grinding type of noise. It is very loud. Once engine is driven for about 20 minutes, noise is reduced, but still there. The transmission shift has clicking noise. You do not hear it when seating inside the vehicle, but you can hear it when outside and someone else is shifting. The noise is when car goes from either drive to neutral, or reverse to neutral. It's a clicking noise, like chime and metal banging mixed together.
The vehicle has a start/stop feature that is on by default and is dangerous when waiting to make a turn. It temporarily shuts the car down and restarts upon release of the brake pedal to move the car forward which causes severe hesitation in excelleration. To make matters worse the transmission in this vehicle jerks and hesitates. When it does finally kick in it causes the car to surge forward to fast and makes it difficult to drive and handle in a turn, epecially with oncoming traffic. Have almost been T-boned a few times due to both of these issues. We dont feel safe in this vehicle!! these issues need to be addressed by volkswagon before someone is seriously hurt. We love the styling and look of our Tiguan but feel the transmission and start/stop issues are very unsafe!!
- Spaulding, IL, USA
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The contact owns a 2018 Volkswagen Tiguan. While driving at an unknown speed, the vehicle made a rattling sound. There were no warning indicators illuminated. The vehicle was taken to Volkswagen of abilene (1350 S clack St, abilene, tx 79605, (325) 673-4663) and was repaired, but the contact was unaware of the diagnosis. The manufacturer was notified of the failure and informed the contact to wait for a response for trading in the vehicle. The failure mileage was 750. The VIN was not available.
When I'm giving gas/ accelerating, there is a "hissing-sound" coming from outside and more clearer and louder to the passenger side person position. Can hear it even clear if I roll down the windows. Sound starts coming anywhere from 0 - max mph no matter which roads I drive in. Don't know for sure which part of the car is doing the sound but "acceleration" is the causing it and when I let the car roll without giving gas, the sound stops. So you should definitely give gas/ press acceleration pedal to hear this sound. Its been 9 months since I purchased this car and has roughly 11K miles on it. (Tiguan SE 2018 4motion) sounds from driver's side B column is also noticeably loud when driving.
The car does not get more than 316 miles to a full tank. It also feels like the transmission is jerking you forward which causes the car to be really sluggish. This is also dangerous when trying to pull out on a busy street. I took it to the dealership and they drove it came back and told me I should only fill up at certain gas stations. They gave me a list and said I have to use only premium gas I. the car and only fill up at these stations if I want the expected gas mileage.
A D V E R T I S E M E N T S
- Murrieta, CA, USA