This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Creak/rattle from driver's side B-pillar almost since new. Happens when driving over bumps in the road; happens most but not all of the time. Recently started same from passenger-side B-pillar, but less frequently. Most often noticed when driving a moderate speeds (35-55). This is a known issue with a tsb for early model year production. May involve poor/missing welds.
Purchased a 2018 Tiguan and developed a rattle in the B-pillar. VW/body shop is repairing it according to a tsb that is not up to standard in my opinion. How can you fix a bad weld by making the space wider and spraying it with a sealer?
When I'm giving gas/ accelerating, there is a "hissing-sound" coming from outside and more clearer and louder to the passenger side person position. Can hear it even clear if I roll down the windows. Sound starts coming anywhere from 0 - max mph no matter which roads I drive in. Don't know for sure which part of the car is doing the sound but "acceleration" is the causing it and when I let the car roll without giving gas, the sound stops. So you should definitely give gas/ press acceleration pedal to hear this sound. Its been 9 months since I purchased this car and has roughly 11K miles on it. (Tiguan SE 2018 4motion) sounds from driver's side B column is also noticeably loud when driving.
Ticking in the B pillar. It comes and goes but is loud enough that all passengers in the car hear it. It is identical to the rattle that all other Tiguans have. VW has a service bulletin for this issue but it has a narrow VIN range. There is most certainly a structural concern and inherent design flaw in the B pillar. Tsb # 2050753/2
The driver's side B-pillar has a rattle/creak. It's a slight ticking that happens most of the time over uneven roads or when you hit a bump; the rattle/noise happens over the smallest bump. Noise can be heard even on even roads.I've had the car since 1/31/2018 when I purchased it new, and as of today 5/12/18 has 2637 miles. I have noticed the rattle since the weather has been warmer and after the vehicle sits in the sun or outside. The rattle occurs at any speed; 15 mph - 70 mph.I have not taken the vehicle to the dealership since I want this issue documented since it's a known issue based on my research and the fix is not full proof yet. I don't want my car dismantled until I know the fix will actually fix it permanently. This is a known issue which has been reported to the NHTSA and VW already by other VW Tiguan owners. VW has issued technical service bulletin 2050753 on 4/2/18 with a supposed fix, but multiple owners are staying that fix has not solved their issues. For details on the issue please refer to the following VW owner forum - forums.vwvortex.com/showthread.php"8860202-2018-Tiguan-B-pillar-rattle-and-other-annoyances&P=107961257#/topics/8903433"page=1
- Lakewood, CO, USA
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I am experiencing a rattle in the passenger side B-pillar. My dealer is aware of my problem and said they haven't experienced it before. They are going to research any tsb that may be available regarding the rattle, before they start disassembling the interior looking for the cause of the rattle. In the mean time, I have found many on-line complaints about the same issue and one of the responses indicate communication with an owner and with Volkswagen, by the NHTSA about this issue. I'll try to attach the link to that conversation. If, as stated in the communication, a fix has been identified, please let me know so I can forward it to my dealer before they start removing my vehicles interior looking for the problem. Thank you. Here is the link I referenced above. If the link doesn't take you directly to thread # 137, please go to page 6 and scroll down to thread # 137. forums.vwvortex.com/showthread.php?8903433-2018-Tiguan-issues-purchased-on-9-16-B-pillar/page6
I purchased the vehicle the first week of February. A week later an awful rattle/ticking noise began in the B-pillar where it meets the roof line. The sound is very consistent and loud. Upon doing a quick internet search it appears that there are many complaints regarding this issue in this particular model. People have reported that VW has had their vehicle for weeks and are completely stripped inside. I contacted the dealership I purchased the vehicle from, sent them the info from NHTSA and videos of the problem. The shop foreman told me he knew what it was and it was an easy fix. I made an appointment. Drove it 70 miles to the dealership. Another tech worked on it without speaking to the foreman and found that both seat belt mechanisms where out of their track ( concerning in and of itself). The fixed that issue and told me to come get the car. I asked them if they spoke to the foreman about what he thought it was and they hadn't. I get a call saying they need to keep the car. The next day I'm told they are going to start removing the side panel and headliner. During that time I called VW customer care and I was told there are no known issues--but they have actually bought back people's cars for this same issue. I picked up my car 5 days later because I did not want it torn apart and used as a guinea pig and I needed a car and can't let it sit torn apart for months. They are telling me the only way to figure it out is to bring it back and restart the process, but it's clear from reports on here and other sources that they know about the issue and have deemed cars inoperable for this issue.
We bought a VW Tiguan 4 motion sel 2018 with panoramic sunroof, on Jan 20,2018. From the same night we took the car out of the dealership we heard a rattling noise in the B pillar constantly. Starting from Jan 26, 2018 the car has been to the VW service station twice already (still there), in total of over 3 weeks. I heard from the service team there were three other VW cars with the same problem so the qa team came down to service station to look at all cases. Qa team checked it multiple times. Remedies I heard from them involved "trimming" and ordering new parts. Nothing is fixed and the words I am hearing from service is that there is no hope to ever get fixed. Contacted VW customer service directly today, they had no record of these issues for my car. So disappointing that over 6 weeks of our time is wasted with an issue that seems to exist in 2018 models since last year, and no transparency. I believe the issue is structural problem when car is in normal condition moving and additional concern is the noise coming from location of side airbags, I have a big concern over the VW safety and operation of the airbags in this situation, when VW can not even address the problem with the noise.
I purchased a 2018 Volkswagen Tiguan sel on Saturday, 02/10/2018. Two days later on 02/12/18 on my commute to work I began hearing a "popping" noise from the B-pilars on both the driver's and passenger's side pilars. As if though something was loose inside there. I made an appointment to take the vehicle back to the dealer the following Saturday, 02/17/2018 and when I went in for the appointment the service representative informed me they would not be able to look at my vehicle until the following Monday. I asked him if they could provide me with a loaner so that I could leave my car there and he informed me that he could not make that decision. I looked for my sales agent and he was able to provide me a loaner (2018 Tiguan SE). I received a call from the service rep on Wednesday, 02/21/18 telling me that my vehicle was ready for pick up. I went to pick it up and they informed me they had changed out a defective seat belt height adjuster on driver side. I took the car for a ride and it still made the noise. So I did not accept it. They loaned me a different car (2018 passat R) and was told they would work on my vehicle. They called me again on Saturday, 02/24/18 to tell me my car was ready. When I went to the dealer on Monday, 02/26/18 (I was out of town on Saturday), they told me they had changed the seat belt seat adjuster for the passenger side too. I took it for a ride and the noise was still there on both sides. Again, I did not take possession of my car. They told me they would have to dismantle the headliner to get a better grasp of the problem. I was called again on Friday, 03/02/18 to inform me that they were going to have to bring a specialist from VW (in approximately 2 weeks from 03/02/18) to diagnose the problem before taking more invasive actions. They loaned me a third car (2018 VW Tiguan sel) and no concrete answer on my vehicle.
Annoying rattle pillar-B driver side only while in motion. Rattle seems related to frame issue and temperature-dependent (it is louder when temps low 30S). Issue widespread reported on the web. Reports already of 3-4 Tiguans that VW has offered full replacement with new vehicles due to this issue. Concerned about safety of my family if structural defect. Car is brand new rattle started at 750 miles.
Rattle noise coming from left B-pillar above seatbelt constantly. Near left ear of driver.. told dealer about the noise while on a test drive before purchase, he advised us to bring the car in for service. We took the car in on our second day of ownership and dealer dismissed the issue saying they couldn't hear the noise. I did a quick internet search and turned up numerous complaints and NHTSA cases for this same issue. I'd like to either have the vehicle repaired or return the vehicle to the dealer for a refund.
Annoying driver-side B-pillar rattle at speeds up to about 50. Doesn't happen as much when very cold (below 35 or so) or -- oddly -- when raining. Dealer says they've never heard of this issue. Web search shows it to be fairly widespread. Supposedly welding-related.
Purchased the 2018 Tiguan on September 16th, entered service on October 10th with two B pillar rattles, excessive wind noise from drivers door and a screen flicker with the back-up camera. Car has remained in service for 21 days and no resolution from Volkswagen.
The drivers side B pillar consistantly makes agressive and loud cracking noises when driving the vehicle. I have initiated a lemon law suit with Volkswagen. The vehicle has been to the dealer three times and the concern has not yet been rectified. Additionally the drivers side B piller flexes and cracks when the rear drivers side door is opened (the door is attached to this pillar). The second dealership was able to replicate the noise was was very concerned. The service director told me that previous Tiguan models had concerns with insufficient welding which has been documented on safercar.gov. It is also documented in multiple forums. The service ticket indicates that excess welding slag was discovered behind the headliner and curtain airbag. The dealer said that this should not be here. I'm very concerned about the welding integrity of the vehicle. The car makes violent cracking noises during any body flex. I'm extremely concerned about the safety of my vehicle and my overall well being. In the event of a side impact or general impact do not believe that the car will adequately protect me and I could be subject to serious bodily harm. Volkswagen refuses to respond or assist me in any way. The company is not concerned about their consumers as clearly evident in their most recent scandal in which they defrauded the government and consumer with false epa ratings which they knowingly concealed. In interest of the general public's safety please launch an investigation in to this vehicle so that lives can be saved.
A D V E R T I S E M E N T S
- Mandeville, LA, USA