This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After the battery on the car died, the steering wheel clock spring failed. After replacing the clock spring, it was unable to be programed through authorized VW repair shop. This has been subject for a recall for previous models and is a known problem in current models. There have also been problems with the car shifting into neutral by itself while driving on the freeway.
Driving down the freeway going 70+mph the car made a loud thud, like a tire was blown, the wheel lost control for a second the car almost rolled. No engine light or tire pressure light came on for warning. All tires where intact. After pulling over the car and trying to drive the car loud banging from under the car and it could not be driven. Was towed to a VW service center. Very scary experience going 70mph on the freeway which could have ended in a major crash.
- Portland, OR, USA
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- Ewa Beach, HI, USA