This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Volkswagen Tiguan. While driving approximately 35 mph and making a left turn, a noise was heard coming from the steering wheel and the air bag warning indicator illuminated. The contact also stated that the controls located on the steering wheel for the cruise control, bluetooth, and horn failed to operate. In addition, the contact was unable to use the rear middle seat because the seat belt failed to extend. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. The manufacturer was contacted and stated that the vehicle was not under warranty. No further assistance was offered. The approximate failure mileage was 51,000.
After taking car to VW dealer I received these repair estimates: Air bag control module needs to be replaced...seat belt assembly 655 recommend replacing right seat belt....crankcase breather hose recommend replacing breather valve. Was parked and idle was fluctuating abnormally...air bag light came on for no apparent reason and seatbelt works fine.
- Lake Bluff, IL, USA
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- Calexico, CA, USA