This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After filling up one day I was heading home and started to smell gas from my ac vents when I turned it on I didn-??t pay much attention until I got nauseous and a huge headache. Later that day my boyfriend tried to get to work and the car said -??engine off-?? and turned off on the side of the highway if wouldn-??t start. We figured maybe a battery l got it towed home afterwards and just let it sit for a day bought a new battery it didn-??t start then noticed there was no gas in it suddenly I just had a full tank the day prior. When I cranked it up the next morning after going to get more gasoline it all just started spraying from under the engine and it smelled like gas. I-??m to scared to move it far and it blows up or something.
Fuel door actuator intermittently jams prevents access to the fuel nozzle. Yes, the car was off and locks disengaged. I had to spend $304 have the part replaced so that I can fuel my car. I researched this issue online VW drivers across models have experienced this issue.
The coolant pump started to leak Then there were heating issues that still have not been fixed after that the engine ran out of oil from combusting it. while I was driving at the engine started shaking the vehicle did not want to move I took it to a mechanic to put oil in it so I could get it off of the road and in my driveway I have taken it to multiple mechanics and they have all said the engine failed and it's burning oil and shooting the gas and oil up through the engine cylinders. I've had to get multiple spark plugs replaced because they keep being burnt
Fuel system problems... replaced rear fuel pump 8/15/2017. Car blew out fuel line within two weeks.. spilled gas all under car.. caught fire and burned to the gound. VW technical pros did work... @ Audi pensacola (sonic auto group). Car had previously had recall on fuel system fixed in 2016. Still failed. Got into car in am and it would run for 2 seconds and quit. Called service tech for guidance.. said get tow truck to bring it in to Audi pensacola for exam. Car caught fire in driveway thankfully out from under carport. Fire dept arrived just in time to save my house from being totally involved. See attachments of repair bill and pix of fire. More available
Hard starting 1st thing am.... seems to run ok afterward. VW serivce tech says rear fuel pump and sensor bad..causing engine speed sensor to malfunction. Car stalled on fway twice too...
- Pensacola, FL, USA
Search CarComplaints.com for these popular complaint phrases...
When you are attempting to stop the car, the car stops completely. Everything shuts down. Need to place the car in park and restart car. The car restarts. However, the shutdown can happen more than once during the same trip each time the car stops. The check engine light comes on and then will go off. This started happening in Aug 2015 @ 27000 miles. I have taken the car to the dealer 3 times. They run diagnostics and clear fault if the light is on at the time. The dealer replaced the boost pressure sensor in June 2016 but the problem has started again. Since the light goes on and off, it is hard to know if there is a serious problem. So far it has stalled on side roads or parking lots. If this should happen on the highway, it would cause a serious accident. In 2014, the car was part of a fuel pump recall.
When driving vehicle it will get up to 40 speed and not above and stall out to 0 mph. The vehicle will not move and stall for duration of time, then it will driving at a low speed under 10-20mph. At the time of purchase, I made it known to the brandon Volkswagen dealership, fidelity bank and Volkswagen America. I had two warranties and the problem were told me in 2012 and 2013, by brandon Volkswagen the problem were resolved. In July 2015 through August 2015 the brandon Volkswagen informed that a part does not existed to correct my problems for several recalls. The vehicle was non-operable on a major highway 301hwy.
The contact owns a 2013 Volkswagen Tiguan. The contact stated that NHTSA campaign number: 14V441000 (fuel system, gasoline) had exceeded a reasonable amount of time for repair. The dealer stated that they were unable to perform the repair because there were no available appointments. The manufacturer was made aware of the delay. While driving various speeds, the vehicle jerked intermittently. The vehicle was not repaired. The failure mileage was 1,798. Updated 10/22/14 updated 4/8/2015
Car stalled in the middle of bumper to bumper traffic with me and a two year old strapped in her seat. Most horrifying experience in my whole 48 years of life. Your dealer did nothing and said it's all in my head. Car was at the dealership multiple times ever since for stalling while me driving! will start class action suit through an orlando law firm of debaubien, knight, manzaris, simmons and neal unless car is replaced.
I purchased a 2012 VW Tiguan and started having problems with this vehicle at about 15,000 miles when the fuel pump and modulator went bad.. after that I went through 2 or 3 more fuel pumps on the vehicle, the steering column failed. Unsatisfied with the cars performance I voiced my opinion to the dealership; asking to get out of the vehicle. They contacted VW who agreed to place me in a 2013 model and gave about $4500 towards my costs of the updated model; which I still lost considerable money on because of a very low trade in value; but I wanted a safe vehicle for me and my family. Now I had the 2013 for over a year and 21,000 miles roles on and my fuel pump went out on this car. It happened while I was making a right turn into traffic and the car died almost causing my family and I to have a serious accident. The dealer replaced the fuel pump and module once again. I contacted VW and explained my wife and I are scared this problem will continue to happen and have found multiple sources including the dealer stating this problem continues to occur and I fear for my safety while driving. I also have been very patient with them regarding the multiple inconveniences this has been for me with multiple vehicles. They refused to help me and just continue with the original warranty. I asked for consideration to please be taken out of this vehicle and they out right refused to hear me. Now I have a car that I owe money on, cannot afford to trade in, with a known mechanical problem. My wife is scared to drive in the car and will not allow me to travel with my kids. VW was only concerned about the bottom line and not the customer experience. The rep would not interject his own feelings however he did say given my VW experience he does not blame me for wanting out of the car; but VW would not help. All I asked for was a vehicle that will provide safety for me and my family.
A D V E R T I S E M E N T S
- Bigelow, AR, USA