This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The electronics in the steering wheel started going out, finally nothing on the steering wheel to do with electronics will work, no airbag no horn no cruise control no stereo buttons no other controls this problem is related to the clock spring, and so I took it to a dealer. The dealer said it had already had the recall done, they put a cover over the electronic clock spring, they said back when that this would fix the problem, well it doesn't fix the problem, it may delay it, until the car is out of warranty. My daughter drives this car, without an airbag now because VW and pignataro VW refuse to properly deal wit the problem. The cover does not work, the clock spring will break, and the airbag light will come on. Leaving the occupant open to injury or death in head on collition. This is a sham that the company will not fix the problem. They said it had been fixed so they are no longer liable. It is not fixed !!!! people are going to, or are dying because of this !!!
No electrical connection to steering wheel, air bag light is on... all similar problems to takata recall but my VIN was not included in the recall and the dealership is trying to charge me $800 to fix it. When vehicle was stationary and switched on, there was a tearing sound from the steering wheel - then nothing worked in the steering wheel, not the horn or the cruise control or anything. And the air bag light is on.
When operating at 65mph on cruise control I noticed a truck ahead of me slowing at a hill, so I pressed the "down" button to reduce the speed to 64, then again to 63 mph. When I clicked again for 62 mph the vehicle suddenly sped up because the cruise control had jumped back to 65 mph. By that point I was quite close to the truck and had to slam on the brakes to avoid a collision. This happened to me twice before I figured out what was going on. My dealer has verified this issue in my vehicle and has determined that all new 2014 Tiguans on their lot have this defect, as well as at least one 2014 passat. A member of the Tiguan owners group on facebook has reported that his 2010 Tiguan has this issue. Volkswagen of America customer service has officially tried to blow me off and make me go away. This issue does not occur every time, usually randomly occurring between 30-40% of the time.
After turning motor on, and backing up, the car is unresponsive when shifted into drive, . on 4 occasions now I have had to restart the car and try again. The accelerator seems progressively unresponsive. Yesterday, the car stayed in gear, and on long enough for me to pull into traffic and then died. I had to restart while vehicles drove around me. Thankfully it was a residential street. I'm very worried now to drive the car as it could happen in a busier environment and result in an accident. Checking online, this seems to have occurred to other Volkswagen Tiguan owners over the past 3 years, but dealership service departments were unable to determine the problem or changed out the fuel pump. After GM recall I am very concerned.
The contact owns a 2013 Volkswagen Tiguan. The contact stated that while driving 45 mph, the accelerator failed to engage. Also, the emergency brake failed to release when in park. The dealer was contacted. The manufacturer was not aware of the failure. The vehicle was not repaired. The failure mileage was 28,300 and the current mileage was 29,000.
A D V E R T I S E M E N T S
- Mountlake Terrace, WA, USA