Technical Service Bulletins (TSBs) for the 2011 Tiguan are official communications between Volkswagen & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Technical Bulletin (Electro-mechanical Steering Noise): In connection with the toothed belt the motor of the APA steering makes noise during operation. In some situations the noise can be heard in the passenger compartment. Read More »
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. Read More »
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Tech Tips (Electro - Steering issues): If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. Read More »
VOLKSWAGEN: SOME CONSUMERS MAY COMPLAIN THAT THE STEERING IS STIFF. THE YELLOW AND RED POWER STEERING WARNING LIGHT IS ILLUMINATED. THERE MAY BE INSUFFICIENT STEERING ASSISTANCE. *JS Read More »
Technical Bulletin (Insufficient Steering Assistance): A Customer may comment about the following concerns: ? Steering is stiff. ? Yellow and red power steering warning lights on. Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside ... Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside ... Read More »
If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. Read More »
VOLKSWAGEN: IF ELECTRONIC STEERING COLUMN LOCK WAS REPLACED OR UPDATED, WOULD CAUSE THE REMOTE KEYLESS ENTRY FAILURE TO LOCK DOORS OR ARM ALARM, BUT WILL UNLOCK DOORS. MODELS 2011-2013 GOLF, GTI, JETTA TIGUAN, PASSAT, BEETLE. Read More »
Technical Bulletin (Clicking or Popping Noise from the Front Suspension after a Change in Direction): When accelerating after a change of direction (forward or reverse) a one-time clicking or popping noise occurs in the front left or ... Read More »
Technical Bulletin (Clicking or Popping Noise from the Front Suspension after a Change in Direction): When accelerating after a change of direction (forward or reverse) a one-time clicking or popping noise occurs in the front left or ... Read More »
When accelerating after a change of direction (forward or reverse) a one-time clicking or popping noise occurs in the front left or front right of the vehicle. Read More »
Engine Crank, No Start after Long Periods without Driving. Engine may run rough, and or MIL-ON with DTC P0087-low fuel pressure stored in ECM Fault Memory. Read More »
VOLKSWAGEN: UPDATE INFORMATION ON MODELS AND MODEL YEARS REGARDING SYNCHRONIZATION OF ELECTROMECHANICAL PARKING BRAKE (EPB) MODULE AND DUE TO SWITCH AND MODULE NOT BEING SYNCHRONIZED, FAULT CODES FOUND. Read More »
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. Read More »
If fault code 03200 or 16352 is present in the Electromechanical Parking Brake (EPB) module, it may be due to the switch and module not being synchronized. Read More »
If fault code 03200 or 16352 is present in the Electromechanical Parking Brake (EPB) module, it may be due to the switch and module not being synchronized. Read More »
If fault code 03200 or 16352 is present in the Electromechanical Parking Brake (EPB) module, it may be due to the switch and module not being synchronized. Read More »
This Document was revised to include information on when the replacement engine contains a Timing Chain or Timing Chain Tensioner. Also includes the CPPA engine code labor operation and time units. Read More »
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Tech Tips (Radiator Identification Sensor): On TSI (2.0l CCTA, CBFA) equipped vehicles with fault code P2568 Direct Ozone Reduction Catalyst Temperature Sensor, this fault refers to - G611- as Radiator Identification Sensor. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality ... Read More »
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Read More »
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation ... Read More »
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover. Read More »
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. Read More »
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. Read More »
Engine Crank, No Start after Long Periods without Driving. Engine may run rough, and or MIL-ON with DTC P0087-low fuel pressure stored in ECM Fault Memory. Read More »
Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve should hold vacuum and which ones should not for diagnosis on the Vehicles with 2. Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins associated with servicing engine control module issues: Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated with servicing engine control module issues: Read More »
VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START. 2008-13 ALL MODELS. *PE Read More »
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Read More »
Technical Bulletin (Intake manifold runner position sensor issues): This document informs what repairs are needed to fix the issue. This document contains the fault codes necessary to check the warranty coverage for servicing this issue. Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Tech Tips (Coolant Leak or Repeat Coolant Leak from the Water Pump Area): The document informs to inspect for issues, and why issues may happen. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
When accelerating after a change of direction (forward or reverse) a one-time clicking or popping noise occurs in the front left or front right of the vehicle. Read More »
Technical Bulletin (Clicking or Popping Noise from the Front Suspension after a Change in Direction): When accelerating after a change of direction (forward or reverse) a one-time clicking or popping noise occurs in the front left or ... Read More »
Technical Bulletin (Air Conditioning Blows Warm, Compressor-Condenser Refrigerant Line): The air conditioning refrigerant line may come in contact with compressor pulley due to engine vibration. Read More »
Technical Bulletin (Air Conditioning Blows Warm, Compressor-Condenser Refrigerant Hose): The air conditioning refrigerant hose may come in contact with compressor pulley due to engine vibration. Read More »
Technical Bulletin (Air Conditioning Blows Warm, Compressor-Condenser Refrigerant Line): The air conditioning refrigerant line may come in contact with compressor pulley due to engine vibration. Read More »
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations. Read More »
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. Read More »
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the observations that need to be taken to service a water pump replacement Read More »
Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition ... Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition ... Read More »
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190? F. When the F265 mapped thermostat opens, the gauge may drop by approximately 60? F before again rising to 190? F. Read More »
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Read More »
VOLKSWAGEN: CERTAIN MODEL YEAR VEHICLES ARE EXPERIENCING ENGINE NOT STARTING, MAKING A RATTLING NOISE WHEN ENGINE HAS STARTED, TIMING CHAIN KEEPS SLIPPING AND EXHAUST LIGHT COMES ON. *PE Read More »
Tech Tips 92006-2014 Vehicles with 2.0T Gasoline Engine - N75 Solenoid Valve Diagnosis): When diagnosis on the above engine leads to the testing of the N75, please refer this document with graphical aid. Read More »
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require ... Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. Read More »
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the observations that need to be taken to service a water pump replacement Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. Read More »
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. Read More »
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose ... Read More »
This document infroms the customer of the decision to extend the Emissions Control Systems Warranty for the Intake Manifold & Fuel Injectors Certain 2011-2012 Model Year Volkswagen Vehicles with 2. Read More »
VOLKSWAGEN:EVAPORATIVE (EVAP) EMISSION SYSTEM, DIAGNOSTIC TROUBLE CODE DIAGNOSIS. REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid valve for Intake Manifold Flap Read More »
Technical Bulletin (Intake Manifold Faults Stored in ECM Fault Memory issues): This document informs of a failure of Intake manifold causing fault codes to be stored in the ECM. The production solution improved intake manifold design. Read More »
Technical Bulletin (Intake Manifold Fault issues): This document informs of Intake Manifold issues that are recognized in the ECM fault memory. The Production Solution to this issue was an improved intake manifold design. Read More »
Technical Bulletin (Intake Manifold issues): This document informs of a failure of Intake manifold causing fault codes to be stored in the ECM. The fault codes are written in the document. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced Read More »
Tech Tips (In-Tank Fuel Pump Pressure Specified Value): This document informs to Be aware that the specified value for pressure from the in-tank (low side) fuel pump is 2.7 bar or higher. Read More »
Tech Tips (In-Tank Fuel Pump Pressure Specified Value): This document informs to Be aware that the specified value for pressure from the in-tank (low side) fuel pump is 2.7 bar or higher. Read More »
Tech Tips (In-Tank Fuel Pump Pressure Specified Value): This document informs to Be aware that the specified value for pressure from the in-tank (low side) fuel pump is 3.7 bar or higher. Read More »
Tech Tips (In-Tank Fuel Pump Pressure Specified Value): This document informs Specified fuel pump pressure value from the in-tank (low side) fuel pump is 3.7 bar or higher when tested. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. No repairs should be made. Read More »
Tech Tips (In-Tank Fuel Pump Pressure Specified Value): This document informs to Be aware that the specified value for pressure from the in-tank (low side) fuel pump is 2.7 bar or higher. Read More »
VOLKSWAGEN: DIAGNOSIS FOR HIGH PRESSURE FUEL PUMP WHERE NO START, ENGINE CRANK, WITHOUT DRIVING, AFTER LONG PERIODS AND MAY HAVE ROUGH RUNNING ENGINE. MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. Read More »
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE Read More »
VOLKSWAGEN: SOME VEHICLES MAY RUN ROUGH, EXPERIENCE ENGINE CRANK, OR NO START. ALSO INCLUDED MODEL BEETLE CONVERTIBLE MODEL YEARS 2008-2013 *JS Read More »
VOLKSWAGEN: HIGH PRESSURE FUEL PUMP DIAGNOSIS. ENGINE CRANK, NO START AFTER LONG PERIODS WITHOUT DRIVING. ENGINE MAY RUN ROUGH, AND OR MIL-ON WITH DTC P0087-LOW FUEL PRESSURE STORED IN ECM FAULT MEMORY. Read More »
VOLKSWAGEN: WOULD EXPERIENCE NO START AFTER LONG PERIODS OF NOT DRIVING AND ENGINE RUN ROUGH. TO AVOID UNNECESSARY REPLACEMENTS, HIGH PRESSURE FUEL PUMP DIAGNOSIS TEST IS ESSENTIAL TO PROPER PUMP OPERATION. Read More »
VOLKSWAGEN: WHEN NOT DRIVEN FOR LONG PERIODS OF TIME, WOULD HAVE ENGINE CRANK, BUT NO START. SOMETIMES ENGINE MAY RUN ROUGHT AND/OR MIL ON. MODELS 2009-2013 TIGUAN, EOS, CC, GTI, BEETLE, JETTA. Read More »
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Technical Bulletin (Slow Speed Stumble Possibly Following Starting/Restart issues): Customer may state the vehicle intermittently shudders and/or stumbles at slow speeds after short periods of parking following a drive cycle. Read More »
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Read More »
VOLKSWAGEN: DIAGNOSIS FOR HIGH PRESSURE FUEL PUMP WHERE NO START, ENGINE CRANK, WITHOUT DRIVING, AFTER LONG PERIODS AND MAY HAVE ROUGH RUNNING ENGINE. MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. Read More »
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE Read More »
VOLKSWAGEN: WOULD EXPERIENCE NO START AFTER LONG PERIODS OF NOT DRIVING AND ENGINE RUN ROUGH. TO AVOID UNNECESSARY REPLACEMENTS, HIGH PRESSURE FUEL PUMP DIAGNOSIS TEST IS ESSENTIAL TO PROPER PUMP OPERATION. Read More »
VOLKSWAGEN: WHEN NOT DRIVEN FOR LONG PERIODS OF TIME, WOULD HAVE ENGINE CRANK, BUT NO START. SOMETIMES ENGINE MAY RUN ROUGHT AND/OR MIL ON. MODELS 2009-2013 TIGUAN, EOS, CC, GTI, BEETLE, JETTA. Read More »
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. Read More »
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations. Read More »
Tech Tips (Lean Fuel Trim Readings): This document informs to recheck the crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Read More »
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle. Read More »
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used ... Read More »
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared ... Read More »
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used ... Read More »
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION. Read More »
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Technical Bulletin (P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory ): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of issue. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
The DLC is intended for use with diagnostic scan tools and by emissions testing stations. However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
Technical Bulletin (Slow Speed Stumble Possibly Following Starting/Restart issues): Customer may state the vehicle intermittently shudders and/or stumbles at slow speeds after short periods of parking following a drive cycle. Read More »
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder? indicates that excessive misfiring has occurred. Read More »
For fault code VAG00897 (Electrical malfunction in circuit in the BCM), following the next steps will ensure proper diagnosis and operation of the washer pump. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. Read More »
When the headlamps are switched ?ON? and fog lamps are switched to the ?OFF? position, the fog lamps act as cornering lamps. Explain this to the customer should a concern arise. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth compatibility for all 2011, and newer vehicles, as well as 2010 Routan Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Tech Tips (Tire Pressure Monitoring System): The TPMS system on the MY vehicles (2011-2013 Jetta, Tiguan, GTI, Golf and 2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. Read More »
Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. Read More »
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. Read More »
If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. Read More »
If the battery has a low state of charge or is disconnected, fault code 02757 ?adapting tire pressures? may set in address 03 ? Brake Electronics. Read More »
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require ... Read More »
When diagnosing a generator charging concern, it is recommended to verify operation of the one way clutch located in the generator pulley (if equipped) before replacing generator assembly. Read More »
If fault code 03200 or 16352 is present in the Electromechanical Parking Brake (EPB) module, it may be due to the switch and module not being synchronized. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside ... Read More »
All keys must be present during key adaptation. Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil. Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins associated with servicing engine control module issues: Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated with servicing engine control module issues: Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins. Read More »
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins. Read More »
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars. Read More »
If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. Read More »
Technical Bulletin: This document has the fault codes to trouble shoot Intake Manifold Faults. It also contains the claim codes for warranty coverage Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector that is different than the 30 pin dock connector found on previous iPhone and iPod models. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
The alarm siren may activate immediately after opening the door, after unlocking using the physical key. A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction. Read More »
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Read More »
All keys must be present during key adaptation. Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster. Read More »
The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector that is different than the 30 pin dock connector found on previous iPhone and iPod models. Read More »
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. Read More »
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. Read More »
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. Read More »
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): After instrument cluster replacement, service interval maximum values may need to be manually set. This document informs how to set the values manually. Read More »
After instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Read More »
The instrument cluster illumination is controlled by a photocell inside the cluster. If an illumination concern is suspected, darken the area over the photocell, or use a flashlight to simulate natural light changes, to see how the ... Read More »
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles. Read More »
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, ... Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Tech Tips (Vehicles equipped with Premium (RCD 510) Radios ? Coding Information for Replacing ?AC? Suffix Radios with ?AF? Suffix Replacement Unit): When replacing the radio on a 2010 ? 2011 vehicle equipped with a Premium 8 (RCD 510) ... Read More »
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a ... Read More »
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU). Read More »
Technical Bulletin (Factory Installed Media-In (MDI), Updated Programming for Various iPod Concerns): The update programming procedure in this document addresses the following concerns: ? Music skips at beginning of track. Read More »
Tech Tips (ECM Software Update Tip): If instrument cluster does not communicate with the scan tool after completing an ECM software update, it is recommended to perform a capacitive discharge before replacing parts or performing any ... Read More »
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
When the headlamps are switched ?ON? and fog lamps are switched to the ?OFF? position, the fog lamps act as cornering lamps. Explain this to the customer should a concern arise. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other ... Read More »
Tech Tips (Fog Lamp): When the headlamps are switched ?ON? and fog lamps are switched to the ?OFF? position, the fog lamps act as cornering lamps. Explain this to the customer should a concern arise. Read More »
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
For fault code VAG00897 (Electrical malfunction in circuit in the BCM), following the next steps will ensure proper diagnosis and operation of the washer pump. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
For fault code VAG00897 (Electrical malfunction in circuit in the BCM), following the next steps will ensure proper diagnosis and operation of the washer pump. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect. Read More »
Tech Tips (Windshield Washer): For fault code VAG00897 (Electrical malfunction in circuit in the BCM), the document informs of a procedure that will ensure proper diagnosis and operation of the washer pump. Read More »
REMINDER TO TECHNICIANS TO UTILIZE THE REPAIR MANUAL PROCEDURE DURING WINDOW REGULATOR INSTALLATION. FURTHER DESCRIBES THE ABNORMAL NOISES AND THE CAUSE FOR THEM IF THIS PROCEDURE IS NOT PERFORMED. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move. Read More »
REMINDER TO TECHNICIANS TO UTILIZE THE REPAIR MANUAL PROCEDURE DURING WINDOW REGULATOR INSTALLATION. FURTHER DESCRIBES THE ABNORMAL NOISES AND THE CAUSE FOR THEM IF THIS PROCEDURE IS NOT PERFORMED. Read More »
REMINDER TO TECHNICIANS TO UTILIZE THE REPAIR MANUAL PROCEDURE DURING WINDOW REGULATOR INSTALLATION. FURTHER DESCRIBES THE ABNORMAL NOISES AND THE CAUSE FOR THEM IF THIS PROCEDURE IS NOT PERFORMED. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect. Read More »
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. Read More »
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number Read More »
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Read More »
If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. Read More »
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Rear Door Glass Inoperative issue diagnosis): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not ... Read More »
Technical Bulletin (Front Doors, Noise in B Pillar/ Lock Area): Movement of the front door generates noise between front door lock and locking bar. This document informs how to service this issue. Read More »
Technical Bulletin (Front Doors, Noise in B Pillar/ Lock Area): Movement of the front door generates noise between front door lock and locking bar. This document informs how to service this issue. Read More »
Technical Bulletin (Front Doors, Noise in B Pillar/ Lock Area): Movement of the front door generates noise between front door lock and locking bar. This document informs how to service this issue. Read More »
Technical Bulletin (Front Doors, Noise in B Pillar/ Lock Area): Movement of the front door generates noise between front door lock and locking bar. This document informs how to service this issue. Read More »
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
Tech Tips (Tire Pressure Monitoring System): The TPMS system on the MY vehicles (2011-2013 Jetta, Tiguan, GTI, Golf and 2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. Read More »
Tech Tips (Tire Pressure Monitoring System): The TPMS system on the MY vehicles (2011-2013 Jetta, Tiguan, GTI, Golf and 2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. Read More »
Tech Tips (Brake Electronics (ABS) Fault Code 02757 Diagnosis Tip): This document informs if the battery has a low state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. Read More »
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
It may be necessary to reboot the RNS315 navigation unit, due to either, update programming stalled, or recoding. In order to reboot the unit, hold down the ?power? and ?eject? buttons at the same time until the unit switches ?OFF?. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
When replacing the radio on a 2010 ? 2011 vehicle equipped with a Premium 8 (RCD 510) radio with part number ending in the suffix ?AC? (1K0 035 180 AC), if the replacement part has a suffix ?AF?, make sure that online coding is performed. Read More »
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. Read More »
Tech Tips (Rear View Camera Inoperative issues): The rear view camera operates in conjunction with the rear parking aid system. If there are no faults in the radio or rear view camera, be sure to check the parking aid system for faults. Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB. Read More »
This document details updates to the ODIS diagnostic software. Updates include fixes to SVMs and diagnostic tests. Also includes 2009 Tiguan. Read More »
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. Read More »
Investigation request sent to ProFI Program dealers to obtain pictures showing the current condition of turbocharger wastegate rods from turbochargers being replaced on select vehicles. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
Tech Tips (Alarm System Activates Immediately After Opening the Door When Using the Key): The alarm siren may activate immediately after opening the door, after unlocking using the physical key. Read More »
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. Read More »
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth compatibility for all 2011, and newer vehicles, as well as 2010 Routan Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor ... Read More »
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. Read More »
Tiguan Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Tiguan - 2011 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect. Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
All keys must be present during key adaptation. Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for ... Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Read More »
Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth compatibility for all 2011, and newer vehicles, as well as 2010 Routan Read More »
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor ... Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside ... Read More »
VOLKSWAGEN: IF ELECTRONIC STEERING COLUMN LOCK WAS REPLACED OR UPDATED, WOULD CAUSE THE REMOTE KEYLESS ENTRY FAILURE TO LOCK DOORS OR ARM ALARM, BUT WILL UNLOCK DOORS. MODELS 2011-2013 GOLF, GTI, JETTA TIGUAN, PASSAT, BEETLE. Read More »
The alarm siren may activate immediately after opening the door, after unlocking using the physical key. A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction. Read More »
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. Read More »
When replacing the radio on a 2010 ? 2011 vehicle equipped with a Premium 8 (RCD 510) radio with part number ending in the suffix ?AC? (1K0 035 180 AC), if the replacement part has a suffix ?AF?, make sure that online coding is performed. Read More »
Tech Tips (Equipped with RCD-510 Premium 8 Radio - Radio Switches to Bluetooth Audio without Input): If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming ... Read More »
Be aware that the 24 RNS-510 radio presets are not band dependent, and can be programmed to any mix of AM, FM, or satellite stations. The presets shown on the display will not change when switching between bands. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. Read More »
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received satellites in the area of the concern. Read More »
The RNS 315 navigation unit does not contain the Sirius Traffic functionality. Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary. Follow the instructions below to pair the phone: Read More »
This technical bulletin was updated per powertain team and warranty team. Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. Read More »
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN EXTENSION WARRANTY, WITH SPECIFIC CONDITIONS, 10 YRS OR 120,000 MILES,WHICHEVER IS FIRST, HAS BEEN ISSUED FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL ... Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. Read More »
Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced Read More »
TIGUAN Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Tiguan Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Tiguan - 2011 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for dealers to share with customers about the misfueling guard. Read More »
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, ... Read More »
Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve should hold vacuum and which ones should not for diagnosis on the Vehicles with 2. Read More »
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins associated with servicing engine control module issues: Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for ... Read More »
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins. Read More »
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars. Read More »
Tech Tips (Kessy System ? Loss of 15 Power): This document informs of the procedure to perform if terminal 15 (key in run) power is lost before, during, or after any Immobilizer adaptation. Read More »
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. Read More »
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement Read More »
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS. Read More »
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS. Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is ... Read More »
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Read More »
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN EXTENSION WARRANTY, WITH SPECIFIC CONDITIONS, 10 YRS OR 120,000 MILES,WHICHEVER IS FIRST, HAS BEEN ISSUED FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL ... Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
