CarComplaints.com Notes: VW gave the Tiguan a facelift with new headlights, a fancier grille, and improved performance. Unfortunately they didn't address what gave most 2010 owners headaches --- engine problems.
10.0
really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
52,941 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The lights on the car start flasing, when you turn of the car, every light on the dash board & the sterring wheel have a noise sound like the clock ring has some dust in side.
The clock spring sound a lot, when you do a turn, and it sound a lot, moving the wheel, the brakes have a sound when you are go in down the hill, seems like the car want to stop, like some body is pushing the brakes.
The contact owns a 2011 Volkswagen Tiguan. The contact received a recall notice for NHTSA campaign number: 13V569000(exterior lighting). The contact took the vehicle to leith Volkswagen of cary (2300 autopark blvd, cary, nc 27511, (919) 297-1640) for the recall repair. While driving 55 mph, the exterior lighting failed and turned off without warning. After the lighting failure, several error messages appeared on the instrument panel. The contact took the vehicle back to the same dealer and was informed that the fuse box needed to be replaced, which was not covered in the initial recall. The contact was informed that he would have to pay out of pocket to have the vehicle repaired. The manufacturer was notified of the failure and was informed that they could not assist because the vehicle had previously been serviced per the recall. The vehicle has been repaired. The failure mileage was 83,000.
On four separate occasions the car has lost power while in drive on city streets. First occasion April 23 2014 the coolant/water pump failed as did fuse. May 23 fuel pump failed and fuel pump panel. July 28 car died while driving due to faulty fuel injector. Yesterday Aug 15 2016 car again lost power while driving on city streets and had to be towed (fourth time with less than 50K miles) to dealer. I am awaiting diagnosis but no longer feel safe in the vehicle. Twice I was fortunate that police officers showed up and were able to push my car out of traffic and to safety but at this point I believe VW should take action to replace the car as it has clearly proven a safety hazard for myself and others on the road. Respectfully submitted, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Driving down the highway when I realized both of my headlights were out. It was light when I left my house so I didn't notice, I had to drive without headlights. Just a little strange that all of a sudden both headlights go out at the exact same time. So I called to ask to bring my car in and the girl told me there are no recalls for this. I see recall 97Z9 for exterior lighting. She tells me I'll have to pay to fix it and if there is a recall in the future I can get a refund. Great customer service.
Headlight went out on a car with only 30,000 miles on car. Had to replace right high intensity discharge bulb with ballast at a cost of $305.36!!! I have heard there have been many complaints regarding headlights failing in 2011 VW Tiguans. Wanted to add my name to the list of complaints.
We had a partial loss of exterior lighting on our 2011 VW Tiguan at roughly 61,000 miles. We lost passenger side headlight, rear driver side blinker, front passenger blinker, reverse lights, and tag lights. We tried to replace the bulbs but bulbs were fine. I also checked all fuses and all were ok none were blown. We then took the car to an import specialist since the car was no longer under warranty. They found a circuit under the fusebox that overheated and melted. They replaced the circuit and the lighting was restored, however they said that it would most likely happen again. The replaced circuit only lasted about three weeks and now we have lost the same exterior lighting as before. We contacted VW service and they said based on our VIN # there was no recall for our vehicle.
During driving one headlight (left), third brake light, and front right turn signal gave a bulb out fault. Also, the bulbs went out simultaneously. After driving for 30 minutes and then restarting the car, the faults were gone and bulbs were functional. This repeated the next day with bulb out faults and non-functioning bulbs but then reset again after restarting.
In November my drivers headlight went out I replaced the bulb then it was working but 2 weeks later the passenger side goes out this time not only my headlight my turn signal also goes out from the front. Then I get pulled over because now I don't have a driver side back signal light. I replaced all of the bulbs and they still don't work. I don't have warranty on my vehicle. It has become a big problem for me not only that, its a hazard to be on the roads. I called the dealership and now I need to take my vehicle in, but this is the only vehicle I have to commute.
A few days ago I got a warning on my car saying the front right turn signal needed to be checked. It wasn't an emergency situation since the rear and side mirror turn signals still functioned. I had also heard about the recall online, so I thought maybe it was just telling me I was part of the recall and would need to take it in soon. Last night, driving in the dark, I lost a headlight, fog light, and the 3rd brake light. It was decided to make the 4 hour trip to the nearest VW dealer this weekend to have it looked at. This morning on my way to work, I lost virtually all of the remaining exterior lighting. Luckily it was a bright morning, and work is not far. Because of the loss of two brake lights, and assuming I would lose the other one, I had VW tow my car today to the dealer to be repaired. This is my list of lights lost as of 12.6.13 8:00 am: Fr dipped beam, fr turn signal, fr main beam, fr fog light, fl side light, rl turn signal, rl brake light, rr side light, 3rd brake light, R reverse light, and license plate light. Fortunately I am still under warranty, so it will be repaired at no cost to me regardless of an official recall.
Lights started randomly going off and on..it would be left front low beam and right front high beam then no tail lights or turn signal, etc. But after a few mins they would come back on then go back off. It is gwttin worse and occurs more often now and I feel unsafe driving it at night.
While driving I received multiple alerts of bulb failures and headlights, turn signals, tail lights would intermittently fail. Cause was a fuse and socket in the fuse box that melted and had to be replaced. I checked the recently announced recall however my VIN was not included so I wanted to bring it to your attention.
Alert messages appeared on the information display stating that multiple exterior lights failed. I checked and there are approximately six exterior lights that are not working. My husband suggested that this might be a fuse. I did an internet search to see if I could determine if there had been a recall regarding this issue. I found articles on several reputable news sites stating that Volkswagen had issued a recall for 800,000 Tiguan models worldwide for lighting issues. When I called our local Volkswagen dealer, they were unaware of any recalls.
My 2011 Tiguan is erroneously and intermittently reporting that lamps are out. I went to the auto repair shop, and was told that it was caused by a melted fuse box. I have been on a lot of forum online, and it seems to be a common finding among VW owners, more so Tiguan. I do not understand why vwofa has not looked into the issue as yet. My brake lights, my tail lights, my headlights are all out. The idea that a fuse box could be melting under the hood is quite disturbing. VW should look into the matter as soon as possible, because that 3/36K miles warranty that would possibly cover it, does not cut it, considering that this issue usually happens around 40K miles.
The fuse box in the engine compartment melted. This caused my front-right headlight, rear-left brake and turn signal light, and middle brake light to stop working. My car is all stock and I've done nothing to cause it to exert excess electrical power. I am reporting this because it seems to be a very common problem with VW and is an obvious design flaw.
A D V E R T I S E M E N T S
- San Diego, CA, USA