In a shopping center parking lot. As I was pulling into a parking spot, the vehicle surged forward, gas pedal stuck. Proceeded to jump the curb, ran over a sign, and then into a large flower pot. All the while motor running at high RPM's, until the ignition was turned off. The entire front of the car was damaged.

- Foster City, CA, USA

I was turning left off of a hwy. I attempting to accelerate to 40 miles and the car hesitated like it was switching gears, decreased in speed and started shaking. I pulled over, checked the gas cap, - it was closed. Turn car off for a few minutes, restarted, car still shaking. I drove the car to safe place off the road. The car would not accelerate past 20 miles hours. I put the hazard lights on, but they kept going off. Then I called the tow truck. The car had received scheduled maintenance including spark plug changes two days ago, but then this happened. Volkswagon dealer service folks said the problem was the ignition coil misfired. Originally charged 300 to have it fix, then discounted and paid 200. I see there are numerous recent complaints about the ignition coils in the years around my model year, and volkswagon recalled the ignition coil a few years ago for older models. I think they need to extend the recall to cover the 2011 year. This is a safety hazard. I reported it to volkswagon. The car behind me almost hit me in the back. A block further I would have been on a highway driving 70 miles per hour. I love my volkswagon, but this was a dangerous situation.

- Round Rock, TX, USA

Vehicle shifted to a lower gear (it is automatic), almost killing our family on the highway.

- Fairfax, VA, USA

The cruise control speed setting, under certain conditions, will increase when the decrease speed button is pressed. More specifically, when reducing the cruise control speed using the toggle switch at the end of turn signal stem on the left of the steering column, the cruise speed will increase back to the original speed if there is any hesitation in resetting the speed. For example, if the speed is set at 55 and the toggle switch is pressed 5 times to slow the car and reset the speed to 50, if there is a hesitation of a second or two and then toggle again to set the speed at 49, the cruise will reset to 55 and the car will begin accelerating back to the original speed. This occurs even though the only button pressed is the reduce speed button. This occurs at any speed setting (this condition occurred 100% of the times tested at speeds ranging from 40 to 70 mph) and under any conditions (uphill, down hill, and flat driving) - set the speed lower, hesitate, and then reduce the speed further - causes the cruise to reset back to the original speed and the car to accelerate unexpectedly. Hope this is clear - email or call if this requires further explanation.

- Gibsonia, PA, USA