CarComplaints.com Notes: VW gave the Tiguan a facelift with new headlights, a fancier grille, and improved performance. Unfortunately they didn't address what gave most 2010 owners headaches --- engine problems.
10.0
really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
42,200 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A fuse has melted (not burned out in the typical manner), and melted part of the fuse block. This caused all of the lights on the vehicle to malfunction. Headlights on one side, one turn signal, bulbs in different parts of the taillight assemblies (both sides), one backup light and the third brake light. All appeared to be burned out. Upon replacement of the fuse, all worked properly. From researching the internet, we found numerous websites and forums where this has been happening on these vehicles from 2009-2013, usually around 40-50,000 miles. The loss of these lights can cause an accident or fire to the vehicle due to the electrical system getting so hot as to melt the way it did. It has been stated that VW of America has refused to correct these problems...updated 09-18-13 the fuse was replaced to get all of the lights working properly again.
The parking brake sets itself whenever the vehicle is in park. Also, when you depress the brakes and come to a stop, it will not roll forward or move until the gas is pressed. The necessity of pressing the gas to move at all is also the case in reverse.
All the exterior lighting was intermittently not working. Turning on headlamps and turning on bright lights would often fix the problem - headlights, blinkers and fog lamps would work again. When this would not work more often than not turning the car off and starting it again would resolve the issue. Dealership initially replaced a control module in January of 2013. Problem went away for a while. When the problem came back today, the dealership stated they had now had multiple instances of this problem and suspected a melted fuse block in the engine compartment. Dealer gave me the failed part and replaced it with another, perhaps a redesigned part as the part number is slightly different. The 30A fuse which controls the headlamps is obviously melted at the block. Vehicle is covered under an extended warranty with a $100 deductible. Spoke with VW of America and asked if they would cover my costs for replacement as dealer claimed that there have been multiple instances of this issue and searching the internet for this issue also results in reports of many others having a similar problem with the fuse block in this vehicle. VW of America politely denied this request. Suggest that you pursue the issue and suggest to VW of America that they issue a recall for this component which is failing and, as it is an electrical component, might cause an under the hood fire. Updated 09/17/13 the exterior lighting failed simultaneously.
While driving on the highway at night, multiple indicator lights began flashing in the following order: Check front right low beam, check front right fog light, check rear left side light, check left front side light, number plate check license plate lighting, check third brake light, check rear left brake light, check front right turn signal, and check rear right side light. I pulled over to the side of the highway to examine the car. Only one head-light and one tail-light was working. All other lights were out. I turned the car off and back on twice without any change in the lights. I drove the car to the dealership service department right away; however they were closing. The technician said the problem was known to be the result of a defective fuse box and requested that I return in the morning. I've reported similar problems with the electrical/lighting since purchasing the vehicle new; however this was the first time I've experienced a complete failure of the lighting system and the first time I've been told there is a defective fuse box. *updated 09-18-13 updated 9/27/2013
A D V E R T I S E M E N T S
- Sevierville, TN, USA