This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased October 2017 and in January started to hear rattling sounds. Took back to Subaru service where purchased and they did not find anything wrong with vehicle. In June 2018 car started to sputter and make sounds while driving and would not adjust rpms when driving. Could not go faster when stepping on the gas pedal on the highway. Three days later, car would start but would not go into gear and had to be towed from a restaurant parking lot. Mechanic gave an estimate of over $6,000 because timing chain broke and engine failed. Engine light had not gone on before that incident. Possible defect by Volkswagen when learning about class action lawsuit and my car is same year make and model of ones in lawsuit.
Dealership informed us timing chain needed to be replaced and manifold would be replaced under warranty. After replacing timing chain, they notified us manifold was already replaced on vehicle and it also needed new valves due to being bent from bad timing chain. Many other VW owners have experienced timing chain issues. These issues started while the vehicle was in motion and while driving led to extreme shaking and noise at low speeds. Vehicle felt very unsafe to drive and was promptly taken to dealer.
The motor started to run rough. It was ideling from 1500 to 2000 RPM. I was told it is the pressure control valve. I changed the diaphram in the P.C.V. it was torn. It also caused my rear main motor seal to start to leak oil. Problem only got worse as now I have a fuel injector stuck shut. I drive city only. Car has 76000 miles on it. Rear main seal blew because of the faulty P.C.V. it controls engine and oil preassure. Estimated repair is 1500.00to $2200. I have read this has happened to some other VW Tiguan owners. Thalk you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
In February 2014, my Tiguan began stalling when I would slow down to enter an off or on ramp. I would slow down, but when I attempted to speed back up, the car would begin stalling out, at times stalling out completely. I changed fuel, thinking that might be the problem, but it wasn't. my neighbor, who had just bought a 2014 Tiguan, told me he had received a recall notice regarding stalling issues involving the fuel pump in all Tiguans from 2009-2014. I googled the recall, and then made an appointment regarding this issue, taking my car in on May 5, 2014 at hallmark volkswagon, bakers bridge rd in franklin, tn. The service department, according to my paperwork, states they "replaced transfer pump in tank on driver side then test drove. Found fuel pressure still low. Replaced in tank fuel pump (passenger side) then rechecked. Fuel pressures ok and no longer stalls." Since that service date, my Tiguan has been back to be serviced several times, for continued stalling issues, and to date, has not been resolved. The stalling now occurs at different times and more frequently. The "safety issue" regarding the stalling is a serious one, in that when my Tiguan begins stalling out, my foot is on the gas pedal and not the brake, resulting in the driver behind me not knowing that I am either slowing down or coming to a stop. I have come very close to being rear-ended on numerous occasions due to this issue, and it is only a matter of time, before I do get rear-ended, and the likelihood of it being on a highway by a semi truck is very good, as I drive to cincinnati often to see my cardiologist for heart issues. I leave again in 2 days for heart surgery in cincinnati...I have 3 things to fear: 1) getting there safely 2) surviving heart surgery 3) getting back safely...the stress of driving a car that may, or may not, stall out, is not good for my heart!
The engine is shutting off/stalling without any warning, this has happened a few times. Each time the symptoms are the same, after driving for about an hour the car is parked and left for one or two hours. When it is restarted it runs for about 30 seconds and then shuts off with no warning, the car can be moving at the time or stationary and still in park, either way the engine can be restarted but may shut down for a second time after another 30 seconds. So far it has not required more than one restart, there are no fault codes which may indicate a fuel or electrical issue. I have researched this and it appears to be a common issue with the Tiguan. My concern is that the car may be involved in an accident as you have to wait for the car to come to a complete stop then select park and restart the engine, you can then put it back into drive before you can pull away again, and repeat if it happens a second time.
A D V E R T I S E M E N T S
- Long Valley, NJ, USA