Vehicle will take off like a rocket when accelerating from a stop. I had to restart the vehicle because it had no acceleration before issue started. Took to the dealer was told that this is normal. I was then advised to put the vehicle in sport mode and it should stop. Vehicle has only 3300 miles on it and this is a new issue that just started. Took it to a local shop and it showed a p2422 so we took it to the dealer and that-??s when they stated no codes found and no issues found. We have multiple videos of the rocket take off.

- Fredericksburg, VA, USA

The component that appears to have malfunctioned is the vehicle's turbocharger or acceleration system. This issue is reproducible upon request for inspection. The malfunction poses a significant safety risk as it creates a delay in the vehicle's response when turning, leaving the vehicle momentarily stranded in the middle of the opposite lane. This puts the driver and other road users at risk of collision. The problem has been confirmed by my dealership. They attributed it to turbo lag and advised against using Sam's Club gas. Despite following their advice, the issue has persisted. The vehicle has yet to inspected by my dealership. There have been no inspections by the manufacturer, police, or insurance representatives as of now. There have been no warning lamps, messages, or other symptoms prior to the failure. The acceleration lag was initially subtle but has progressively become more severe over time. Whenever I attempt to make a normal right or left turn, my car hesitates for approximately three seconds before abruptly accelerating into the intended lane. This delay leaves me temporarily stuck in the middle of the opposite lane, creating a hazardous situation. The dealership diagnosed it as turbo lag and recommended against using Sam's Club gas, but the issue persists and has worsened. Now, the car exhibits significant acceleration lag after stopping for more than three seconds, followed by a sudden surge of speed. This behavior is particularly dangerous at intersections and during turns.

- Tucson, AZ, USA

I purchased the new 2023 TAOS Volkswagen. I am experiencing sudden burst of acceleration when I-??m gently accelerating. I have had several near misses of having an accident. I have read several other reports of the same problem on online forums. What is Volkswagen going to do about this? I just paid $35,000 for this new car and I-??m afraid I-??m gonna have an accident the way it suddenly accelerates. Please contact me so I know if there-??s anything I can do to resolve this problem. This car is my only transportation and it scares me to drive it. This should not be happening.

- St. Petersburg, FL, USA

Pulling into a parking spot, vehicle had a sudden burst of acceleration, as it was still on the road, resulting in an accident. Vehicle drove over a parking curb, hitting a small tree and a sign. Vehicle felt like there was a lag in response timing of the throttle to acceleration response. No one was injured, including myself the driver. Vehicle at this moment is at the VW dealership getting repaired. Insurance was notified at time of accident. No warning lights occurred at time of accident.

- Estero, FL, USA