This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
12,000 mile VW Taos coolent light went off. Faulty Engine coolant gasket failed. Took it into the dealership they also needed to replace the back brakes! Entertainment/radio screen randomly goes off as well. This is the second time it's been taken in because of an issue. Will not bee keeping this car.
After about 10,000 miles, we started getting a loud squeal noise in the front brake area when taking off from a stop. We have taken the vehicle to the dealership and also spoke to the service department several times. We keep getting told that it is a common noise with the Taos and there is nothing wrong or no fix. There is no way a brand-new vehicle should be making this noise.
Haven-??t owned the vehicle for 2 years and I-??ve already had to have brake lines replaced, windshield and now the head gasket has crapped out. Which apparently is a huge issue with this vehicle. It-??s really the worst buy I-??ve ever made. Trade in value, at just 2 years old, is only 19,000-??when I paid 30-??.it-??s really awful. Now I have to wait for, God only knows how long, because the parts are on back order, to have it fixed! Volkswagen has ruined me for ever loving their name.
a low coolant light went on. Brought car in and head gasket and rear brake pads need to be replaced. the car has 16000 miles on it. This is unacceptable. !!!!!!!!!!!! I would like to know if the car will be replaced with the same faulty brake pads and the same faulty head gasket. These are know issues so why hasn't VW fixed both these parts and why would I want to same ones in my car that are known to be faulty.
On 9/5/2024 I brought the vehicle into the dealer for the 30000 mile service. Upon inspection the dealer found the rear brake pads were badly worn and needed replacement and that they were not under warranty and that I would be responsible for the cost. In February 2024 Volkswagen sent me a notice that they were extending the warranty on the rear pads to 24000 mi / 2 years from 12000 mi / 1year but did not indicate why. I referenced this notice to the dealer and stated I thought the pads should be covered as even though I had 30000 miles on the vehicle it was only 18 months old and that the large discrepancy between the front and rear brake pads 10 mm vs 2 mm showed that the rear pads were subpar. That has gone nowhere. I have been trying to negotiate some kind of middle ground on this but with no resolution a this point. I realize the Web is not always a reliable source of information but I have found incidents similar to mine which also include two other issues that my vehicle has : Head gasket failure causing coolant leaks - this was found on my vehicle with repairs scheduled as soon as the parts come in. And severe hesitation during acceleration which was identified as a turbo issue which was corrected by an -?? adaptation -?? of the turbo which I should monitor ongoing which leads me to believe this could be a continuing issue. These two repairs were under warranty. Both of these issues pose concerning safety and performance issues. And a previous problem with the display screen that shows the backup camera, which was corrected after repeated visits. All these issues on the vehicle less than 2 years old cause me great concern about it being a safe car ongoing. I hope you find this information useful. Thank you
- Plymouth , MA, USA
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I purchased this car new less than 18 months ago and have been problems with it ever since. Brakes wear down prematurely and cause metal contact to rotors that causes bad screeching, stutters and affects my braking distance. I work for drive-share platforms as well as work as a personal driver for children in Ventura County and become more and more worried about the safety of my passengers as well as myself. I've taken my vehicle to the dealership multiple times and they keep repeating that everything is normal over and over again or that they fix whatever issue that they find but my car is still not fixed. This has been going on for over a year, they don't offer any help and they seem to ignore my concerns and I am very unsatisfied with Ventura Volkswagon and their customer service. I'm tired of having to pay to replace my rear brakes every 1-2 months, I want VW to find a better solution for me since this malfunction isn't only related to my vehicle. I see tons of other VW Taos owners complain online about the same issue and how VW just tells everyone that they need new brakes! Find a permanent fix, or give me my money back... They tell me to keep driving it as it is but I can't work with my vehicle in this condition knowing that the occupants' safety is compromised.
Defective braking system Persistent noise from brake pads and rotors After many attempts to fix the issue, dealer stated there is nothing further they can
The vehicle has less than 16,000 miles and the rear brake pads already need to be replaced. Volkswagen refuses to cover the replacement even though the brake pads should not have worn out so soon.
My brakes went bad in under 5,000 miles they replaced the rear and now the front brakes are making noise. I have had to go into the dealer twice to get my coolant replaced. It needs it again and I feel we should not have to keep going into the shop when there is a known head gasket issue.
After setting the emergency brake in wet conditions, rear pads fuse themselves to the rear rotors. When the E-Brake is disengaged, the car wont move. The solution is to stand on the gas until enough power dislodges the brake pads. After this exercise, there is a high spot on the rotors that needs to be scuffed off before normal operation resumes. This is a significant safety issue as many could try to dislodge the brakes and lose control when they unexpectedly release. I have taken to the dealer and have been told this is normal operation. A quick search of the internet yields others complaining about similar issues.
Brake pads are fading quicker than usual. Also, the coolant. Just checked and added some coolant today. I never filled my other 2 older cars, one with 22k miles and the other one has 25k miles on them. I never had to add a coolant on them. This VW is barely 3k miles and it-??s having these issues already.
Driving on the freeway driver cutt me off I had to apply the brakes fast car brakes did not stop the car smooth the brakes grabbed and locked up causing the car to skid off the road did not respond when applied during an emergency to avoid collision. Excessive brake dust and do not stop car.efficiently.
A D V E R T I S E M E N T S
- San Diego, CA, USA