This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The temperature gauge constantly moving to 220 thermostat water pump and sensor was changed with new antifreeze. Its still doing yhe same thing. I notived several people are having the same problem. It doesn't matter if I am stationary or moving II will move.
Vehicle would shudder sometimes harshly under light throttle at 45-60mph and small hill or acceleration. Dealer diagnosed a left cylinder head failure and cylinder misfires. Vehicle has approximately 80,000 miles. Not included by VIN and falls just outside the manufacturing date, which resulted in a manufacturers extended warranty for similar failures. Requested assistance from VW due to the similarity of failure and close manufacturing date for the extended warranty. VW did not offer assistance. Hard to believe a vehicle just produced outside an extended warranty window would have a similar failure and not be a part of the extended warranty. Review the documented complaints... many 2013 Dodge Grand Caravan, Chrysler town and country and VW Routan vans have left cylinder head failures that are documented yet are not included by the manufacturers in their extended warranty notice.
The contact owns a 2013 Volkswagen Routan. While driving unknown speeds, the vehicle shook, jerked, and misfired while the accelerator pedal was applied. The vehicle was taken to a local dealer (hawk Volkswagen located at 2861 w jefferson St joliet, il 60435 815-741-1100) where it was diagnosed that the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was 74,000.
- Manhattan, IL, USA
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- North Charleston, SC, USA