This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle is shutting off while driving. It randomly shuts off and I see there are other recalls associated with this issue for a different year but same vehicle/model. I am being quoted well over $2,000 in repairs. This vehicle only has 130,000 miles on it.
At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many people complaining about this it needs to be recalled then the brakes go and then the transmission seal I have done all the maintenance up keep on my vehicle there is no reason for the vehicle did you shut off the way it keeps shutting off and dying for no reason the battery keeps dying by the next morning when nothing is left on in the vehicle it has caused me a great deal of grief and it is very scary when you have children in the car and your vehicle just shuts off on the freeway when everything is electric guess what no breaks
NHTSA Recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children are in the car with me. It is so dangerous in the road. I can't move the steering wheel. Mechanics can't seem to diagnose the problem because the van doesn't give any computer codes when it would shut down. There are similar complaints and I wonder how Volkswagen knows of this issue and has failed to inform the owners of these vehicles. Chrysler had a similar issue and did a recall. I hope Volkswagen would acknowledge this issue.
Several times in the last month the car has stopped running without warning. It just shuts off. This has happened in our subdivision travelling at 20mph and most recently on the highway travelling 65mph. The power steering, brakes, everything go dead when the car just turns off and this could cause a serious accident.
Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't turn steering wheel. No codes pop up. No mechanics can pinpoint issue. I have seen quite a few thousand people complaining of the same issue and reported it to vw as well as nhtsa and NO ONE will do a recall. Chrysler did a recall for this same issue but NOT vw. This is a safety issue for not only the owner but other drivers on the road. If I get into an accident or cause one I WILL BE suing nhtsa as well as vw for no recall being done. I have printed out over 100 pages of complaints from others for evidence of complaints. I have already entered the class action lawsuit with others having the same issue. RECALL THE ISSUE OR FACE LAWSUITS.
- North Canton, OH, USA
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referenced to recall nhsta Id no:11v-151 same issue happens on newer models, the car key ignition switch does not secure the key and that causes the car shut-down in tje middle of highway or road intermittently! ?t does not give any dashboard warning and no codes! all the lights are being gone and even ac shuts off! when ? push the key the lights come back on and the car can be turned on again. similiar problems are poster on youtube: https://youtu.be/ZESy-MnVPZs
The battery started dying randomly several months ago. I have called multiple dealerships and had diagnostics ran twice on the car. Initially I was told there is no draw on the battery. Then it was discovered that the TIPM module needs to be replaced. I then started researching this problem with this vehicle only to find multiple forums full of people having the same exact issue or worse! As in, their car stalls on the highway randomly while driving!! Someone could die! This module fails and in my case causes the fuel pump to continue running even when the car is off which completely drains the battery overnight! Chrysler (same manufacturer of this TIPM) already lost a class action lawsuit and recalled this TIPM but the Volkswagens affected by this same issue were not included leaving those of us now experiencing the same problem in a scary position because we can-??t afford to get this fixed as it is very expensive let alone get a new car! It baffles me how well known it is that this part is the same part that-??s been recalled but it doesn-??t apply to this vehicle. On top of that, I called 3 Chrysler dealerships to explain the problem and was told they don-??t work on this vehicle! This is unacceptable! I don-??t know how the NHTSA has not done something about this! It seems several class action lawsuits need to filed! Hopefully before someone loses their life!
While driving along my vehicle will shut completely off. This happens especially on bumpy roads. Sometime the vehicle will shut off right after starting the engine. The only way I can duplicate the problem is to turn the key completely off and restart the vehicle. This problem is very similar to the recall with the 2010 Volkswagens.
The contact owns a 2012 Volkswagen Routan. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The contact restarted the vehicle and resumed normal driving. The contact initially contacted the manufacturer by phone and was referred to the Dodge manufacturer for assistance. The contact reached out to the Dodge manufacturer and she was referred to a local Dodge dealer for assistance. The contact took the vehicle to tanner motors (620 w. Washington St, brainerd, mn 56401) where the vehicle was test driven and the contact was informed that the issue could possibly be linked to a defective wireless ignition node (win) module. The contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 99,000. The VIN was unavailable.
Vehicle has experienced stalling, engine shutdown, and difficulty starting multiple times. Engine has now stalled more frequently at both low speeds and while driving on highway. Each time, RPM's have gone to zero and it's completely lost power to steering. I've had try and coast/navigate safely to side of road, berm, etc., stop, and restart the van. At times the dash lights will flash, other times there is no indication that a failure had occurred, just no power/rpms. No check engine light remains, no codes displayed, nothing. The local Volkswagen dealer will not even address the issue as they deem it a "Chrysler problem". we now take it to an independent mechanic and replaced the crankshaft & camshaft position sensors, key fobs, battery, and have done all preventative maintenance. The problem still remains. There are similar complaints (VW, Chrysler, & Dodge) for this exact engine & symptoms that may be related to the tipm, the main control module. This is a very serious safety issue as it random and causes a complete shutdown of vehicle while in motion and loss of operator control.
The vehicle often has difficulty starting and will occasionally shut off while driving. The problem seems similar to the defect described in safety recall 28H1 which only covers year models 2009-2010. I don't remember exactly when the issue started, but it was within the last year, and the problem has become much worse to the point failure while operating occurs much more regularly. Fortunately, I've been able to restart and continue driving so far, but it will shut off when I'm idling, accelerating, or at driving speed.
My wife was driving with 2 children on the highway at 70 mph while the engine dies due to the fuel pump stopping to work due to a tipm fuel pump relay failure. Chrysler and Dodge did the right thing, step up VW.
Van randomly goes to 3rd on the highway. Going to neutral and back to drive corrects the issue. Van will not start/crank randomly. Van turns off on the highway randomly. Random "enter security code" on the nav system. 129K miles on it. Chrysler recalled Caravan's and the town and country for these same issues. The tipm needs to be replaced. Filing a complaint with corporate VW to have them correct this massive safety issue as Chrysler has done. www.chryslerproblems.com/tipm/
Multiple times in the past few months the car has stopped running while I am driving. Vehicle in motion on highway. In past have taken to dealer with this complaint and they can find nothing wrong
My 2012 VW Routan cuts off while in motion. It is very scary when you are driving down the highway and your car is no longer running. Also sometimes I have to turn the key multiple times before it cranks. VW needs a fix for this!
The engine will die as I'm driving down the highway. This causes me to lose power steering, all my digital guages on dash, etc. When I pull over stop and put it in neutral I can then turn the key and it will start right back up. This has happened at least 6 times while driving on the highway or in town but always while moving and for no apparent reason. Possible touched the key chain with my knee but I can't say anything triggered it. First thing I notice is I'm slowing down and have to power steering. Also, when starting the car the ignition regularly does not recognize that I've turned the key. Requires that I push the key in with force up and to the right while rotating for the key to activate the ignition. Sometime the engine will begin to start but stop when I let go of the key. My dealer said it could be the battery or the remote car starter. I've replaced both and still have the same problem. Now they are quoting me about $700 to replace the key fobs and ignition. I was told by a mechanic this is the exact type of problem that all the town & countries & Routans have had and there was a recall. It's a plastic key that wears out and stops working properly. Checking on-line VW Routan, Dodge Caravan & chysler Town & Country all had a recall on their ignitions, but it was limited to 2009 & 2010. I have the same issue described in the recall "inadvertent ignition key displacement from the run position, which would shut off the engine and depower safety systems, such as airbags, power steering and braking"
I've been experiencing major safety problems with my 2012 VW Routan lately. On several occasions, while driving, my van has completely shut down. The dashboard, engine, power steering, everything completely turns off and I am unable to do anything until the vehicle comes to a complete stop and I start the engine again. The first time it shut down, I was driving in the city driving at 35 mph. Out of no where, the engine shut down, simultaneously the dashboard turned off and I lost all control of my vehicle until it came to a complete stop and I was able to turn it back on. But the last time this happened, I was on the freeway, driving in the rain, at 60 miles/hr. The scariest part is not having control of the wheel and have the ability to safely pull over to the shoulder before restarting the engine again. The mechanic I contacted was not been able to figure out what the problem is. The check engine light does not turn on, I don't get any type of warning and no "codes" come up. I am terrified of driving my van anymore. I have two small children and do not feel safe driving it. I did some research online and have found a recall for the exact problem, but for older models (up to 2011). I have reached out to the local VW dealer and have been told they cannot honor the recall for the 2012 models. I don't understand, why the dealer refuses to fix the problem under the 2011 VW Routan reacall if it is for the exact same safety defect. How many people have to get hurt or worse before the issue gets addressed?
The contact owns a 2012 Volkswagen Routan. The contact stated that the vehicle cranked, but failed to start and the check engine indicator illuminated. The vehicle was taken to Volkswagen lee's summit (2225 ne independence ave, lee's summit, mo 64064, (816) 600-4224) where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 109,000.
Same issues as others as reported for tipm failures in VW Routan / Chrysler vehicles. The underlying common part is the the part number for the totally integrated power module in the 2012 Volkswagen Routan is VW 7B0937049. The part number in the Volkswagen Routan translates to Chrysler's part number 68105507 ac/ad. Although Chrysler has done a settlement in a class action lawsuit, the actual vehicles recalled are limited and about 1mm of the 7mm affected vehicles with faulty tipms. I am currently in a small claim's court case against Volkswagen trying to get reimbursed for my repair costs.
My 2012 Volkswagen Routan has only 87K miles and the car will crank but will not start, and or while driving the car's idle becomes rough and drops to the point of shutting off while driving. My wife drives this car with my daughter and if this car shuts off while driving it can cause accidents and bodily harm to others.
A D V E R T I S E M E N T S
- Mableton , GA, USA