This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Volkswagen Routan. While the contact's son was attempting to pull the vehicle into the driveway, it suddenly stalled. The vehicle was towed to a certified mechanic who diagnosed that there was an electrical shortage on the fuel pump. The vehicle was repaired. While driving approximately 35 mph and approaching a stop, the vehicle stalled and failed to accelerate. The vehicle was taken back to the certified mechanic who diagnosed the same failure. The vehicle was currently being repaired. The manufacturer and dealer were not contacted. The failure mileage was unknown.
- Houston, TX, USA
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- Houston, TX, USA