This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Volkswagen Routan. The contact stated that when driving at various speeds, the side sliding doors would open independently and without warning. The vehicle was taken to the dealer where the contact was advised that the door motor failed and would require replacing. The vehicle was repaired however, the failure immediately recurred. The manufacturer was contacted and offered an extended warranty and a percentage off the purchase of a new vehicle. The failure mileage was approximately 7,000. The current mileage was approximately 36,923.
- St Louis, MO, USA
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- St Louis, MO, USA