This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Volkswagen Routan. While driving 40 mph, the vehicle stalled without warning. The dealer replaced the ignition switch. The manufacturer was made aware of the failure. The failure mileage was 60,000.
The contact owns a 2010 Volkswagen Routan. The contact stated that when attempting to power off the vehicle, the key would remain stuck in the ignition. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
This is more of a question than a complaint. Recall # 11V-151000 sudden engine shut off was reported March 2011 as of April 2012 Volkswagen quarterly performance report says: Over 80% affected have been fixed and only 166 were unreachable. So why do I see the same complaint on your website as late as Aug 2013 could this be the few that were not fixed" or is it possible the problem is affecting more cars than reported? I have a 2010 Routan, I am seriously thinking about trading it in before the "sudden engine shut off" happens to my family. Am I paranoid? or do I have a valid point. Can someone tell me" Volkswagen says I am paranoid. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Wellington, FL, USA
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- League City, TX, USA