This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving (car in motion)the car to pick up my children from school, it sounded like it was draining. The alert light beeped so I looked at dash the lights/info on car started blinking then the car stopped completely in middle of the road. No power would work I couldn't roll down the windows or turn on hazard lights, I had to put car in park. The key was stuck in the ignition and would not start from a jump. The car had no warning signs and was recently inspected and checked on computer and they were unable to get any codes or see any engine problems. Car would not even go into neutral to move off the road. Car was towed to my home and still not able to jump battery and car won't start. All power remains off and can't lock car with key either.
The engine stalls as the vehicle is driven and it locks the steering wheel. This happened about 8 times within the past 24 months. We discovered that 12,000 and more Routan 2009 and 2010 have been recalled for the same problems with some fatalities reported due to this defect: Ignition moduls and electronic moduls. VW and GM-Chrysler are not supporting the VW. Dealer repair/replacement as my VW Routan seems not having been tracked down during initial recalls.
2010 volkswagon Routan has stopped in mid traffic going 30-40 mph on a busy road. Lights and audio have flickered, then turn off. Car spontaneously starts and stops any given time in motion and standing still, and cannot be jumped to revive. Have been in the car with my children and have had it stop in the middle of the road. We have had it less than a year, completely unsafe. Told the exact recall doesn't apply to my VIN#.
The contacts owns a 2010 Volkswagen Routan. When the contact opened the driver's door, snow fell onto the power window switch. After the contact cleaned the snow off the switch, she later smelled a burning oder coming from the door. The contact attempted to use the window later in the day, but the window failed to go down. The contact checked the fuses and other components on the vehicle, but could not find the cause of the failure. The contact felt that water from the melted snow caused the failure. The vehicle was not taken to a dealer and the manufacturer was not contacted. The failure mileage was 148,845.
- Edgewater, MD, USA
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Esp ABS light illuminates while car is in motion and the car will not shift out of gear when stopped as if the break is not detected. Have to shut car off in the middle of traffic or drop of lines and turn back on several times to clear error and get shifter to shift to drive gear. Used snap on reader to check codes and does not recognize car as VW, instead it pulls up Chrysler town and country. Tried to replace a break light module, the part was actually for a Dodge neon. (I am only owner, bought van brand new). Symptom came back after two days. Code reader cannot find anything causing code trigger. Also key doesn't always work in ignition switch, must sometimes try to turn on 3 times. This has occurred since purchase. Amazed at all these safety issues and yet VW does nothing. $34,000 car and I am going to have to replace it already. Only 66,000 miles on the car. Transmission rebuilt by VW at 12,000 miles, rotors changed at 9,000 miles, motor parts rebuilt at 35,000 miles. Car burns 6 quarts of oil every 4,000 miles. Van doors will shut on kids even though they are supposed to stop when something is in the way. Worst car I have ever bought, and VW doesn't care to resolve all these issues customers have.
Van warning lights come on without notice; when driven instrument panel lights flicker and dim, audio system cuts off and on while driving. Was taken to dealer and had tipm was replaced and issue still persists.
Volkswagen Routan 2010 will turn off while in motion, on highway, street, or when stationary. Car is an automatic and will not adjust to the proper gear when driving. When in drive the car will act as if it is in neutral and roll backwards and will not kick into first gear. The electronic system never works properly and is constantly needing new batteries very few months. This car is unstable, unsafe, and unreliable! the Volkswagen Routan 2010 needs to be recalled immediately!
The contact owns a 2010 Volkswagen Routan. While driving approximately 20 mph, the esp warning indicator illuminated and the engine seized. The contact was able to restart the vehicle. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 64,000.
A D V E R T I S E M E N T S
- Athens, AL, USA