This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Routan seemed to jolt/skid when brake was pressed. This would happen approximately every 3rd day. Took it to the dealership and they found the rotors were worn. This I cannot understand when it is a new 2010 which I purchased in August of 2010. I do not comprehend and understand their explanation. The described how the rotor works along with the brake. Bottom line is a more sensible material is being used. They were not replaced only touched up. Makes no complete sense and to me is already a safety hazard. Also there is a ticking sound coming from the engine but they could not detect/find it. I'm to go back and do a test drive with their technician so that I can point out to them the sound. Well today when I started the Routan it has more of a clicking sound which was not there before. I would hear the sound only when the gas pedal was being used. When gas pedal would be released it would go away but now it is a constant sound.
- Los Angeles, CA, USA
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- Los Angeles, CA, USA