This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Volkswagen Routan. The contact stated that while driving approximately 45 mph, the vehicle began to decelerate without warning. In addition, the key fob failed to unlock the front driver's side door upon activation. The vehicle was taken to an authorized dealer for diagnosis. An unknown repair was performed on the door lock. The technician was unable to determine the cause of failure related. The manufacturer was notified of the problem. The approximate failure mileage was 29,000. The VIN was not available.
Power rear sliding doors open and then close when you open them with the key fob, handle, or inside swtich. When this happens the safety feature does not work.
- West Henrietta, NY, USA
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- St. Louis, MO, USA