The contact owned a 2009 Volkswagen Routan. The contact stated that while driving at 65 MPH, the contact suffered a medical emergency and lost control of the vehicle. The contact's vehicle crashed into the rear of a semi-truck. In addition, the contact's vehicle crashed into a ditch. The contact stated that the air bags did not deploy. The paramedics and the Police arrived on the scene. A Police report was filed, however thePolice report information was unavailable. The contact sustained eight broken ribs on the left side and two broken ribs on the right side, injury to the left eye which needed stitches, major trauma to the left lung and bruises and cuts. The contact was taken to the local hospital by ambulance. The vehicle was condemned a total loss. The vehicle was towed to the contact's residence. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

- Belton, MO, USA

The contact owns a 2009 Volkswagen Routan. The contact stated the air bags warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the orc module needed to be replaced. The vehicle was not repaired as of yet. A dealer was contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V083000 (air bags) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

- Springfield, IL, USA

The passenger side airbag cover are inflated, crack, bubble, look like the airbag may exploted.. I call VW and they say is it normal and not sale the part. 2009 mini van..?? I really not think they change or overheating.. getting words.. and yesterday from not wear the Routan not drive over 35 mph when my wife driving on the highway and check engine came, 4 code, P0733, P0734, P0792. And almost a truck hit my wife.. I look on VW forums and it is common problem, , why this it not a recall with so many people complaining and problems.. unsafe to drive.

- Tampa, FL, USA

Auto - P215/15R16

- Raleigh, NC, USA

The contact owns a 2009 Volkswagen Routan. While driving approximately 35 mph, the contact rear ended the preceding vehicle. The air bags did not deploy. The driver was shaken up and was taken to the emergency room for medical attention. The vehicle was damaged and towed to a tow yard. A police report was filed. The VIN was invalid. The failure mileage was 82,000.

- San Antonio, TX, USA

Vehicle stalled several times approximately February 17, 2015.then finally wouldn't start at all. Emergency road side assistance came got car started. Then while driving dashboard started blinking power was lost car cut off. Had to contact road side assistance again to have cart towed to repair facility. Could not find out problem suggested to be towed to dealer. Dealer couldn't find the problem initially then found it made repairs which I found out later it was partly due to the recall (28H1.) then approximately the middle of July 2015 car began to stall again when trying to start. Contacted vwoa made arrangement to have recall repair done again. It lasted approximately 7 weeks later September 2015 and once again the car is periodically stalling when trying to start. If this is electrical again if this problem continues to occur will it eventually loose power and disable the car all together and be in a life threatening situation again.

- Randallstown, MD, USA

Vehicle completely turns off while driving, losing all control, use of brakes and steering. It has been 4 weeks since the recall was sent out and there is still no fix available, and the company can not give any other information besides they are working on it.

- Hanover, MD, USA