This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Volkswagen Routan. The contact stated that the vehicle stalled multiple times. The vehicle was taken to an authorized dealer, who was not able to replicate nor diagnose the failure multiple times. The authorized dealer replaced the starter and hose but the failure still recurred. The vehicle continued to stall intermittently. The contact had to put the vehicle in neutral and then park to get the vehicle to start. The vehicle was taken to a Volkswagen specialist who diagnosed that the egr valve needed to be replaced. The vehicle was repaired and the failure recurred. The vehicle was not included in NHTSA campaign id number: 11V151000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 66,000.
- Mocksville, NC, USA
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- Mocksville, NC, USA