This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Volkswagen Routan. The contact stated that when driving at various speeds, the engine would stall. The vehicle was taken to the dealer who diagnosed that the win module was defective and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 85,000.
The contact owns a 2009 Volkswagen Routan. The contact stated that the vehicle would stall. The vehicle was able to restart and operated as normal. The vehicle taken to the dealer multiple times but the failure could not be diagnosed. The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 10/7/14 updated 5/12/2015
My electrical system went out on my minivan and I was not notified that it had a recall on it. My van will not start. I have 2 children that I have to get around to school and sport activities, doctors appointments, ect. I have so much trouble with this van since I bought it. With all the recalls, computer failure and the coolant leak into the inside of the van, the interior coming down, and now the electrical system failing now. I have no car to get me kids anyway now. Please help me.
The car suddenly shuts down loosing all electrical power. It looses all power steering and braking ability.it has done this several times at various speeds. I have to completely turn off the car and start it all over again. This has been very dangerous.
The contact owns a 2009 Volkswagen Routan. The contact stated that while driving various speeds, the steering wheel became stiff as the vehicle stalled. The traction warning light illuminated after the failure. The vehicle was not taken to a dealer or independent mechanic. The manufacture was made aware of the failure. The failure mileage was 45,000 and the current mileage was 74,000.
- Raleigh, NC, USA
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The vehicle has a new battery which is correctly installed and free of corrosion. When the key fob is placed into the ignition and moved forward, the vehicle will not start. The dash lights come on, and it should start, but it does not. If you keep trying, or walk away and come back after a few minutes and try again, it does sometimes start. This intermittent problem seams to have no rhyme or reason and I am concerned the vehicle might stop while my wife or I drive it. This generally happens 4 to 5 times a month. Any help would be appreciated.
We have a 2009 VW Routan sel that has stalled multiple times now (4-5) while driving. There is no warning and car loses power. Car starts up immediately after putting in park and restarting. This seems to be common problem and there is a recall for the 2010 model as well as the Chrysler minivan which this car is based from.
While driving at 35 mph the engine including electricity and power steering shuts off completely. Had to pull over and put it in park to restart the car. This has happened numerous times. I told the dealer that I read about the recall on the year after model that they fixed their car (changed win module) free of charge. He said my car is not included in the recall. When does it become a recall? this is a safety issue.
The contact owns a 2009 Volkswagen Routan. The contact stated that while driving 30 mph, the engine stalled without warning. The vehicle was coasted to the side of the road and restarted. The vehicle was taken to the dealer for inspection where they stated that the wind module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 80,000. The VIN was not available.
The contact owns a 2009 Volkswagen Routan. The contact stated that while driving at various speeds, the engine stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the technician stated that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 11,046.
Vehicle engine will turn itself off and lose power while driving down the road. Able to pull the car off the road and immediately restart the engine. It causes a loss of power steering, power brakes, etc. This has happened multiple times and whenever taken to dealer for diagnosis the issue can not be duplicated. Usually happens when the car is cold, but yesterday it happened after we had been driving for a couple of hours. You can watch the RPM's drop every now and then and sometimes it will catch it and keep the motor running, but sometimes not.
The contact owns a 2009 Volkswagen Routan. The contact stated that the vehicle stalled without warning. The vehicle was taken to the dealer for inspection where the contact was informed that the wireless ignition node receiver needed to be replaced. The vehicle was repaired. The manufacturer was notified of the incident. The approximate failure mileage was 61000.
The contact owns a 2009 Volkswagen Routan. The contact stated that while traveling approximately 30 mph, the vehicle suddenly stalled. The vehicle was moved to the shoulder where it was restarted. The vehicle resumed normal function. The contact also mentioned that the brakes had to be replaced often. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 47,000.
The contact owns a 2009 Volkswagen Routan. The contact stated that while driving 35 mph, the vehicle stalled without warning. The contact was able to safely move to the shoulder and restart the vehicle. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 54,000.
When I purchased the car they checked the oil and I saw it was clean and full. After a week my wife told me the oil light came on. I checked the oil and their were no oil on the dip stick. I filled the oil to the correct spot on the dipstick. A week later I check the oil and again there were no oil on the dipstick. So I call the dealer and they sent me to sears who could not find a leak and they changed the oil. I checked the oil the following week and again there were no oil on the dipstick. So I call the dealer again and they sent me to another mechanic who could not find a leak. I'm now checking and adding oil weekly.
While driving at various speed the car suddenly shuts off and loses power steering. This has occurred 4 times now and is extremely dangerous. Car can only be restarted when at a complete stop and placed back in park.
Notice oil light coming on between oil change....filled oil to proper level...I took car in for service today (1/7/13) was told by dealership the gasket will need replace, that was the reason for oil usage. I just had my vehicle in to fix the sliding door (tsb recall not honored) in October and in was inspected with no problems. Doing research on internet and finding the oil, door is a common problem in VW Routan ( also talked to another owner was in for same problem, stated has been given runaround since day one about problems with his Routan).
10/7/12: Entering onto road, began acceleration up to 20/25 mph -then all power, controls dead. Lost power steering and coasted into parking lot. Shut car down, flooded/pumped accelerator pedal. Difficulty starting but worked, drove like normal, again. 10/14/12: Turning from sidestreet, on to main street -going 20 mph. Lost all power again-manually turned coasted car into left middle turning lane. Re-started, operated normal.
A D V E R T I S E M E N T S
- Cedar Town, GA, USA