This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Volkswagen Routan. The contact stated that while driving at approximately 10 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic, who diagnosed that the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 54,000.
The contact owns a 2009 Volkswagen Routan. The contact stated that after refueling, the vehicle failed to start. The contact had to try several times before the vehicle would restart. The vehicle was taken to the dealer. The technician diagnosed that the ignition and keys needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The ignition would not shut off and the key gets stuck. Have to play with it several times to get it to shut off. The dealer replaced the ignition as well as other items in the steering column.
- Victorville, CA, USA
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- Crane Hill, AL, USA