This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Braking is inadequate and is likely to fail as brake rotors are warped after less than a 8,000 miles. Warped rotors could affect ABS system and lead to more accidents. VW has replaced rotors with same part number so problem repeats itself shortly after installation. VW needs to improve their brakes for this vehicle given the safety of the typical customer is usually a family of four or more. A recent search on google shows that many others have reported similar problems to VW who continues to simply replace the part with the same one. They need to take this seriously and engineer a better braking system for this vehicle or buy better quality braking components.
Besides the brakes/rotors now going on their 4th set and the car is less than 2 years old, the front bumper looks like it was about to fall off, many small other problems, this morning my son had his finger caught in the sliding door and the door did not open, it just kept trying to shut on him. This van is horrible! the door has acted up before, but never like this. The decals on the drivers door were coming off at one point and had to be replaced. The tail light already had to be replaced. Water in the front light. Just too many things for a new car.
- St. Charles, IL, USA
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- Miami, FL, USA