The contact owns a 2009 Volkswagen Routan. While driving 25 mph, the front passenger side door opened without warning. The vehicle was taken to gurley leep motorwerks (4004 grape rd, mishawaka, in 46545) where it was diagnosed that the lock switch and locking rod failed and needed to be repaired. In addition, the door latch failed and needed to be replaced. The vehicle was repaired, but later the power locks on the same door failed to work. The vehicle was taken back to gurley leep motorwerks where it was diagnosed that the cable guide wire failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.

- Ave Maria, FL, USA

The contact owns a 2009 Volkswagen Routan. The contact received a recall notification for NHTSA campaign number: 14V396000 (electrical system); however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure. Updated 02/05/14 the consumer stated the vehicle would fail to start.

- Herriman, UT, USA

I've had the VW Routan since 2010 - purchased it with 6,000 miles on it. It's a sel so it's auto-everything. In the past 12-16 months both the left and right passenger auto doors stopped working due to a wiring issue. (2 separate incidents; $300 each repair). Today, my left passenger auto door stopped working again. The vehicle sees normal usage and has not been in an accident.

- Bexley, OH, USA

Sliding door locks making very loud vibrating noise when locked and fit the description of recall 10V252000 by VW for 2009 Routans made in windsor Canada during the second half of 2008. Says that car could catch fire but VW saus that my VIN is not included some how.

- Chugiak, AK, USA

My son got in his seat in the van and I got in drivers seat I pushed power door button on ceiling and heard door closing I thought it closed all the way but had power failure and stopped halfway. I started van and started to go, there was no alarm or anything to inform me his door was still half open. Luckily my son is 5 and told me his door was open so I stopped and button did nothing I got out and button on inside of his door did nothing I than manually closed door. This is very unsafe if a child wasn't buckled or unbuckled themselves they could fall out.

- Sheboygan, WI, USA

Took 2009 VW Routan to local dealership in 2010 due to safety recall on sliding doors (faulty wire harness). Passenger side door was fitted with tie wrap. Driver side door was inspected but no work was performed. This week, door stopped working on driver's side. Took it to the dealer on Wednesday and was told it would cost $383 to repair wire harness. Called VW customer care to explain problem. Was told that case would be started. Waiting to hear about solution. Vehicle was supposed to be finished on Thursday. Now being told it will be Monday. We were given a loaner vehicle for the weekend.

- Clemmons, NC, USA

I have experienced mechanical defects with the power sliding door feature on both sides of the 2009 VW Routan SE. The defect has been repaired a total of four times since its purchase, twice before the NHTSA safety recall on the power sliding doors and twice after the recall. The defective power sliding doors have unlatched and opened while driving the vehicle, even after the power locks activate. In addition, the sensors on the power sliding doors have failed to retract, resulting in hands being trapped. Lastly, I have found the power sliding doors open upon return to the vehicle after closing and locking it. I have expressed my concerns to VW's local service department and have contacted VW's customer care department. I was informed that as long as this defect can be repaired they would not administer a refund or replacement. I am very concerned about the safety of this vehicle and feel it poses a risk to my two small children.

- Holly Springs, NC, USA

The contact owns a 2009 Volkswagen Routan. While the vehicle was parked with the key in the ignition, the rear door opened and would not close. The contact turned the vehicle off and restarted it; the door then closed. She stated that once a child's hands got caught in the rear door. The vehicle was taken to two authorized dealers seven times; once the dealer vacuumed the channels where the pulleys were located. The doors hesitated after but did not stay open. The vehicle was taken to a local mechanic for brake issues as the brakes were grinding and was informed that the rear drums and rotors needed to be replaced. The transmission hesitated and the seams were separating on the rear portion of the front seats. The vehicle had not been repaired. There were five recalls for the vehicle but the repairs had not been performed. The VIN was unavailable. The failure mileage was approximately 5,000 and the current mileage was 26,000.

- Orlando, FL, USA

2009 VW Routan, electric door failure. Doors fail to stop, there's no sensor, closing on your hand or whatever. Also randomly fail to close, close half way, re-open, open without warning. This is unsafe. We have two small dogs, if one of the dogs accidentally steps thru the door while it's closing, it will close on the dog. I would never have bought this car if I had known. I'm thinking of having the electric doors disengaged. Read that other owners had door catch fire. I want to return this car.

- Mesa, AZ, USA

The contact owns a 2009 Volkswagen Routan. The contact stated that the electrical sliding door would not function correctly. The sensor failed and her childs fingers and part of his body were jammed in the door. The dealer advised there were no failures in the vehicle and when contacting the manufacturer, they confirmed there were no failures within the vehicle. The failure mileage was 1,000 and the current mileage was 11,000.

- Leewood, KS, USA