This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 2007 VW Rabbit needs to have rear brake pads and rotors replaced... the car only has 25K on it, and this problem began to appear three months prior to today. The service department told us three months ago that the pads looked okay, even though a nys inspection station said the rear pads were very low. Now, they are hitting us up for $450 repair; they say it is not covered by warranty, but is 'standard' wear! what car needs pads and rotors so early? this is a defect.
2007 VW Rabbit made a grinding noise while using the brakes. Consumer states that dealer told him that the left rear brake was metal to metal and the right one was almost metal to metal. The dealership could not determine the reason for the uneven wearing of the rear brakes. The dealer replaced the brake pads and rotors.
- La Jolla, CA, USA
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- Kew Gardens, NY, USA