At first I felt no need to complaint but the current problem does not get sorted. I bought the 2011 Polo Vivo 1.4 Trendline from VW Strydom Park Randburg in July 2012. Since day of purchase I noticed the noice the car make inside the cabin witch is getting quite anoying over the speed of 100km per hour. I have explained to VW that I have a very busy schedule and can't take the car backwards and forwards all the time. The front left wheel bearing was changed twice and does the same anoying noice stay inside the car. I was advised by VW to do wheel balancing and allignment, my question, how do they expect me to fix that on the vehicle if the problem stared with day of purchase. I really need a solution to this problem. Yet the car is booked in again for the 22 of May 2013.
A D V E R T I S E M E N T S
At first I felt no need to complaint but the current problem does not get sorted. I bought the 2011 Polo Vivo 1.4 Trendline from VW Strydom Park Randburg in July 2012. Since day of purchase I noticed the noice the car make inside the cabin witch is getting quite anoying over the speed of 100km per hour. I have explained to VW that I have a very busy schedule and can't take the car backwards and forwards all the time. The front left wheel bearing was changed twice and does the same anoying noice stay inside the car. I was advised by VW to do wheel balancing and allignment, my question, how do they expect me to fix that on the vehicle if the problem stared with day of purchase. I really need a solution to this problem. Yet the car is booked in again for the 22 of May 2013.
- Manda H., Randburg, South Africa, South Africa