This has now been nearly 10 days ago, since VW responded to address my issues. Last Friday (02/02/2007), I was promised a courtesy vehicle, but once again have been disappointed. When I took the liberty today to phone VW Customer Care I was told there are no more cars available today at all their 'Car rental companies' - Can you believe that !!! I was then told hopefully there will be one available tomorrow. It has now been 2x weeks ago since my car was towed in to Linday Saker, Alberton.
I have never been so inconvenience in my life and have never experienced such poor service. I have taken the pledge to never support VW again and to make sure that our Head Office gets to hear about this bad service and broken promises.
A D V E R T I S E M E N T S
This has now been nearly 10 days ago, since VW responded to address my issues. Last Friday (02/02/2007), I was promised a courtesy vehicle, but once again have been disappointed. When I took the liberty today to phone VW Customer Care I was told there are no more cars available today at all their 'Car rental companies' - Can you believe that !!! I was then told hopefully there will be one available tomorrow. It has now been 2x weeks ago since my car was towed in to Linday Saker, Alberton.
I have never been so inconvenience in my life and have never experienced such poor service. I have taken the pledge to never support VW again and to make sure that our Head Office gets to hear about this bad service and broken promises.
- Andre M., Johannesburg, Gauteng, South Africa