This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Volkswagen Passat. The contact stated that while driving in the rain at an undisclosed speed, the Lane Departure Assist malfunctioned, causing the steering wheel to inadvertently move to the right or left. Additionally, the high-beam headlights were aimed too high upwards, making it difficult for the contact to see the road ahead. The vehicle was taken to the dealer, but the dealer informed the contact that the Lane Departure Assist function could not be deactivated and that the high-beam headlights could not be adjusted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100.
- West Palm Beach, FL, USA
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- West Palm Beach, FL, USA