On 11/10/2019 while driving I constantly felt burning sensation on my right thigh while on the highway at speeds around 70 miles. The next day on 11/11/2019 with the family and kids my right thigh started feeling like its burning. Subsequently we started smelling something burn and switched off all heat and heated seats and drove back home with out any heat in 15 F. on arrival we noticed that the heated seat got so hot that it burnt a hole in the driver car seat and melted the leather. We all got extremely scared of a possible fire in the car and could had got injured or stranded on a very cold day. There are 100's of similar issues posted online but I am not sure why this is not being fixed. If the cloths fire catches on and we are on a freeway at a high speed then my family's life could be endangered if I loose control because of this burn. The car is 2019 January VW Passat bought from VW and is almost brand new. I have taken a dealer appointment and will be visiting on 11/16/2019 to get this checked and probably fixed. But should I trust that this wont happen again ?

- Des Plaines, IL, USA