This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Volkswagen Passat. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The contact stated that the vehicle had experienced unstated electrical failures while driving at various speeds. Additionally, the rear-view camera would activate while the vehicle was in drive(D). The contact stated that the passenger occupant air bag sensor was flashing on and off without a passenger being seated in passenger-??s side seat. The contact had taken the vehicle to a local dealer, where it was determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.
While reversing in my driveway, my dash lights up with warning: Acc error and warning : airbag error and stayed while I was parked and kept my car stationary. The next day it showed up again and I am worried about my airbag deploying on me while driving and causing an accident. I am worried also that my airbag might never go off and these codes damage something else internally in the car.
The radio/video monitor on the dash goes black and no sound and no backup camera will engage after different periods of time the monitor comes back on this problem has not been corrected with days of service at the VW dealership over two weeks at this time
The contact leased a 2018 Volkswagen Passat. The contact stated that the horn was inoperable with the ignition in the off position. The contact stated that while another vehicle was attempting to park and getting extremely close to the vehicle, the horn pad was depressed and failed to notify the other driver of the close proximity to the vehicle. The manufacturer was contacted and informed of the issue. The contact was informed that the vehicle functioned as designed. The failure mileage was 11,500.
I had reported the issue to VW verbally and service department basically advised I will have to place it on the machine to run a diagnostic test that is not covered. I did not have the funds but they said if it happened again let them know. It did several occasions after that all the way up until 3 days ago as of 09.26.19. It is kinda hard to report things to West broad Volkswagen service department when they are rude and unfriendly and make a customer uncomfortable. I like only speaking to Mr. Frank in sales when I have an issue because he goes over and beyond. If it wasn't for him I would be very uncomfortable asking or going to that department. When trying to back up the camera doesn't come on it takes a while or it blanks out at times. Also when pulling off my vehicle is slow also advised that. I had a loaner car and it drove better. Mines has a lot of noises and sounds.
A D V E R T I S E M E N T S
- Richmond, VA, USA