This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 6 separate occasions while operating my vehicle it randomly stops running. The first two were at 40 mph and I was told it was a battery issue. It happened twice less than 4 days after the battery was replaced, once at 25 mph and once at 15 mph. I then had the fuel pump replaced. Less than 4 days later it happened twice again. Once at 10 mph and another time at 45 mph.
The contact owns a 2017 Volkswagen Passat. The contact stated while driving 10-15 MPH, the transmission was shifting hard, and the vehicle made an abnormal clunking sound while shifting between 1st and 2nd gear. The contact drove to the residence and parked the vehicle. The contact then shifted into reverse (R) and the vehicle made an abnormal clunking sound. The contact stated that the failure recurred while shifting into drive (D). The check engine warning light was illuminated, and the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic to be diagnosed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,074.
Rattle noises while driving on asphalt roads from rear of vehicle underneath car and/or front. Loose bolts or missing welds maybe. Dealer replace front sway bar and problem did not go away so wallas Volkswagen put the original oem part back on last month and did not charge us for the service. They told us it's unknown why the rattling continued.
Loud and abrupt thud sound when changing gears in 2017 VW Passat R-line automatic transmission model. This loud thud can be heard easily when car is in stop and go traffic and can even be felt at the base of the gas pedal. Happens more noticeably in stop and go traffic when driving between 20-40 mph. My car now has 5500 miles on it but this loud thud has been heard since the day I bought the car. I took the car to reydel VW in New Jersey to get checked but the technicians say there are no issues, even though I know I am not crazy. I have driven many other Passat's and have previously owned 2014 VW jetta which never made this loud thud sound when changing gears.
The car moves from the automatic to the manual mode. This has occurred 4 to 6 times in the first three months of ownership. This has happened when the vehicle was moving and just starting out in low gear. If I move the gear shift lever from automatic to manual and then back to automatic it resumes normal function in the automatic mode.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA