For about 4 months I had a smell that my son and I could not locate. Upon further investigation it was discovered that the fuel pump which is located under the back seat had hair line cracks that caused the fuel to spit out and damage the seal around it thereby damaging the underside of the back seat to infiltrate the the foam with the gasoline. We tried to see if there were any recalls but found none. I think that my back seat has only been used about 3 time since I purchased it new. I wanted to draw to your attention that this could have been a safety issue and possible fire issue if someone were to smoke and lite a cigarette. My son has hopefully repaired the cracks this past week and hopefully it will hold. I am [XXX] and cannot afford a new fuel pump. Just wanted you to be aware that there could possibly be a safety problem with fuel pumps for this model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Topock, AZ, USA

VW repaired clock spring (a recall) after airbag warning, steering wheel controls stopped working. VW returned the vehicle to me, the customer, with the clock spring supposedly repaired yet steering wheel buttons, including cruise control and others, remained broken and unusable. VW wanted several hundred dollars to fix this, despite the issue obviously being directly related to the clock spring as all buttons were in working order prior to the clock spring issue. (dates below May not be entirely accurate as this happened several years ago and still has not been repaired, however I was unaware I could file a report here)

- Danville , IN, USA

Oil consumption problem. My car keeps burning through oil. No signs of leaks either. It has already been inspected for leaks.

- Houston, TX, USA

Same issue as NHTSA id # 11096639. Car was parked, turned off, and locked after 3 adults exited the car and entered a story. A few minutes later a concerned person ran in the store asking who owns a black VW? the car had rolled away, unattended, after being parked on a slight incline. It rolled into another car about 50 yards away at a gas station. No injuries.

- Roscoe, IL, USA

The air bag light illuminated and then soon after all steering wheel buttons became inoperable. Diagnosed as clock spring failure. Vehicle has less than 35,000 miles.

- Rockport, TX, USA

Child lock not safe easy open child

- Bolinbbrook, IL, USA

I often will be driving and car slams on brakes by itself causing me to nearly wreck and also twice I've had air bag lights appear and clicking steering wheel

- Orange, CA, USA

When I went to start the car the air bag warning light came on and stated "error". all the functions on the steering wheel would not work, this included the horn, cruise control, radio system and air bag. I was afraid that either the air bag could just go off or would not go off if I got into an accident. I also could not use my horn in case of an emergency situation. The vehicle had to be repaired. Sunrise Volkswagen in lynbrook, NY replaced the clock spring.

- Williston Park, NY, USA

When I park the car and think I have put it in park and turn the engine off, I get out ( if on a very slight slope) it is stationary for a few seconds before it starts to roll, I jump back in and see, it is not all the way in to park. In my previous cars the engine could not be turned off, if not in park. Yes I know one should always check and I do; however. We we all make mistakes; if the car only turned off when in park some one may not be run over. (in the future will will always appy my hand brake.)

- Irvington, NY, USA

My 2016 Volkswagen passet SE model car applies the brakes while in motion on its own. This has occurred 6 timed over the past 7 months. I bought this vehicle on December 12 2015. It is getting worse each time. One time it happened as I was about 100 feet from a intersection. No one was in front of me. I was the only one on the road at the time. I was during the day and then all of a sudden the break applied. Really scared me. Another time it happened approaching railroad tracks. This time the brakes applied really hard. It was bad every thing flew around the car. A couple of times I heard a beeping noise. Like a warning beep. There is a illuminated car on a curvy rad on the dash when this happens. This is a very dangerous car. I am afraid this will happen when I am driving at high rates of speed. I have contacted VW about this issue and they do not seem very concerned. I am shocked at there outcome. It has been in the shop for 3 weeks now. I took it in on June 22 2016. They want me to pick up on July 12 2016. It has been there 3 weeks. I am very afraid of the vehicle please help me with this issue. Like I said earlier in this note. It has happened 6 times and will continue to happen. VW told me that it will continue to happen. Please make them recall this issue.

- Grand Prairie, TX, USA

I was slowing down and pulling into a parking spot in front of a restaurant for lunch. My 2016 VW passt V6 suddenly swirled to the left, jumped over curbs, and busted all four tires because of the impact. Towed to the dealer and was told that I could stepped on gas instead of break ot it could be the parking assistance took over the control of the car. When they replaced my tires, , they found an open record/campaign as described "96D6 2016-05-04 w-update - park assist and blind spot detection (nvlw)." I am not sure what this record means. Is it related to my incident" I wonder if anyone could help me understand this"

- Oceanside, CA, USA