This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Volkswagen Passat. The contact stated that while attempting to accelerate above 35 MPH, there was an abnormal burning odor inside the vehicle and the EPC warning light had illuminated briefly then the vehicle stalled. The contact was able to pull over onto the side of the road however, the vehicle failed to restart. The vehicle was towed to the residence, and the contact reached out to a local mechanic to diagnose the vehicle. The contact was informed that the fuel pump module, and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle failed to restart. The contact referenced NHTSA Campaign Number: 17V509000 (FUEL SYSTEM, GASOLINE) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage 77,000.
- Houston, TX, USA
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- Houston, TX, USA