This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tires: Front driver-side tire blown, "donut" spare on the car currently, with a 50 mph speed limit. Front passenger-side tire has a bubble in the sidewall. There are 2 open recalls - one for the air bag, and one for the headlights, that need to be resolved. I've been trying to get the recalls addressed since November of 2019. Every time I make contact with someone at Volkswagen, I'm told I will get a call back but I never do. In November of 2019, I was told there was a backlog of recall work, and was given no time frame with regard to when I would be able to bring my car in for service. For the tires (for which I have a paid protection plan), I was told today (6/2/20) that the earliest I can come in is June 16th. I use my car regularly, and am not comfortable driving it in its current condition until then.
Continental tires model procontact tx, 235/45 R18 tires peeling on the side walls and crack developing on sidewalls at 10,000 miles. All 4 tires under normal driving conditions.
- Rio Grande City, TX, USA
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- New York, NY, USA