The contact owns a 2015 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed that the clockspring needed to be replaced; however, the clockspring part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that an ETA for parts was not available. The failure mileage was approximately 167,000.

- San Antonio, TX, USA

The clock spring in my VW Passat has failed twice, leaving my horn and drivers side airbag inoperable. By not having an airbag and horn creates a safety hazard to myself as the driver if I were to be involved in a head on collision and the other drivers as I cannot notify them via a honk of the horn. This VW part has a past of failing and recalls. There is just not a specific recall on my VIN. The part is on -??back order-?? making a resolution almost impossible.

- Avon, OH, USA

The contact owns a 2015 Volkswagen Passat. The contact stated that the air bag indicator illuminated and remained lit. The contact also stated that the horn did not work. There were no warning indicators illuminated. The dealer was not called. The manufacturer was made aware of the failures and referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 94,000.

- Southeastern, MH, USA