This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Volkswagen Passat. While the vehicle was stationary with the brake pedal depressed, the vehicle accelerated rapidly without warning. As a result, the contact's vehicle rear-ended another vehicle. The contact stated that the failure recurred a second time, but there was no crash. The air bags did not deploy in the first crash. A police report was not filed and there were no injuries. The vehicle was driven away from the scene. The paul clark Volkswagen dealer was made aware of the failure, but could not diagnose the cause of the failure. The dealer test drove the vehicle in stop and go traffic and determined that the vehicle was in good working condition and was performing as designed. The manufacturer was made aware of the failure and stated that nothing was wrong with the vehicle. The vehicle was tested a second time after the failure recurred, but the dealer could not duplicate the failure. The failure mileage was 6,175.
As reported by takata: In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants
The contact owns a 2015 Volkswagen Passat. While in park with the emergency brake engaged, the vehicle rolled away in reverse and crashed into a tree. The air bags failed to deploy. A police report was not filed. There were no passengers in the vehicle when the failure occurred. The vehicle was driven to the contact's residence and was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 13,000.
The contact owns a 2015 Volkswagen Passat. While driving at a low speed, the driver side air bag deployed inadvertently. As a result, the vehicle spun and the contact crashed into a tree. The contact was unconscious at the scene and was unable to identify the injuries sustained. The contact required medical attention. The contact was unsure if a police report was filed. The vehicle was taken to an auto body repair center. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Coconut Creek , FL, USA
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- Brockton, MA, USA