This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear back left light keeps going out. Could be an electrical issue. I have had to change light 5 times. The rear left back light blinker keeps going out.
Tires: Front driver-side tire blown, "donut" spare on the car currently, with a 50 mph speed limit. Front passenger-side tire has a bubble in the sidewall. There are 2 open recalls - one for the air bag, and one for the headlights, that need to be resolved. I've been trying to get the recalls addressed since November of 2019. Every time I make contact with someone at Volkswagen, I'm told I will get a call back but I never do. In November of 2019, I was told there was a backlog of recall work, and was given no time frame with regard to when I would be able to bring my car in for service. For the tires (for which I have a paid protection plan), I was told today (6/2/20) that the earliest I can come in is June 16th. I use my car regularly, and am not comfortable driving it in its current condition until then.
Frontal airbag inflator not replace before or after purchase of vehicle. Horizontal adjustment for headlights not addressed before or after purchase of vehicle.
I experienced the same issue that the 2012-2013 model Passats experienced in that the low beam died multiple times. I had to replace the headlight housing on the passenger three times after the original owner replaced it once. I took it to a Volkswagen dealership and they finally figured out the root of the problem. The applied the same fix that was part of a 2012-2013 model recall and got the headlight working properly.
Airbag sensor light came on suddenly. Took car to dealership and they stated that the sensor was bad and had to be replaced. 52K miles. Dealer wanted me to pay for issue but at the end VW will be covering the expense. Had an extended warranty that had no coverage.
- Newnan, GA, USA
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- Douglasville, GA, USA