This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Volkswagen Passat. The contact stated his wife was unable to insert the key into the ignition to start the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed the key was faulty. The vehicle was repaired. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
The contact's daughter owns a 2015 Volkswagen Passat. The contact stated that the key would not insert into the ignition. Camelback Volkswagen (1499 E camelback rd, phoenix, AZ 85014, (602) 648-9181) was contacted and stated that the ignition needed to be replaced and the warranty expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000.
- Phoenix, AZ, USA
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- Selden, NY, USA