This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Saturday October 30, 2021 my car was parked on the driveway. I tried to put the key in the ignition and the key would not go in. There is a white plastic piece in the ignition that will not allow the key to go in. My steering wheel and front tires locked. I called AAA and had a tow truck come so that I could have the car towed to the dealership. The driver was able to wiggle the key and start the car. I dropped off the car at the dealership on Saturday Oct 30th. I was told by the dealership that the key cylinder and steering wheel lock housing plus keys need to be replaced. I contacted VW of America and was told that they will not replace the part because the car is out of warranty. This is obviously a defect as there have been many recalls with this part in different model VW's. The dealership is trying to charge me $934.03 for this repair which I believe is a defect. Service advisor at Volkswagen stated that it is not safe to drive the car as it could leave me stranded. There were no warning lights or other symptoms prior to failure on Saturday October 30, 2021.
As I was driving on shiver pond rd. In camden, SC I notice a pothole was on the right side of the road and there was no way for me to avoid it at the time because another vehicle was driving on the opposite side of the road. Immediately the tire went down and I had to pull over and call for help to get a spare on. I had to go buy another tire for $90 from walmart.
The issue with my vehicle has been an ongoing thing since I purchased it it is now paid for even under warranty it was misdiagnosed the braking system pulsates and I was told that was normal because they had just change the brakes and then now the dashboard lights up like a christmas tree it tells me that the there's a few the steering wheel lights up the airbag lights up the road condition lights up and then I would turn the car off a pulsates when I'm breaking at 60 miles an hour or 70 miles an hour. I've taken the vehicle back to the dealership and as was there any recalls and the only recall was something I had to do nothing with the the vehicle issues they do not seem Volkswagen does not seem to find these issues that I'm reading in previous messages an issue but it's our safety so I'm very concerned about even purchasing another Volkswagen.
My car was parked in my parking spot when I tried to insert my key in the ignition cylinder. There was a white plastic piece inside the ignition that would not allow my key in to start the engine. It caused my steering wheel and front wheels to lock. I had to call a tow truck company to have it towed to the dealership.
Key injection cylinder not allowing me to start my car. I parked my car in my driveway and removed the key. Later in the day I went to start my car and my key would not fit in the key cylinder. I like iokked inside the key area and there was a white plastic pin blocking the key. My steering wheel and front wheels were also locked. I had to have it towed to the dealership where it was diagnosed with two parts to be changed at a cost of $840. The car doesn't even have 60,000 miles. Is there a recall for this?
- Palm Bay, FL, USA
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I bought a 2014 Passat tdi and since the day I bought I had misalignment problem. I tried everything and jack daniels VW dealer was not able to repair it. I have been taking VW to claim the lemon law in this vehicle. I tried to repair many times with no success. Finally I met a mechanic that maybe found the problem.he tried to balance all 4 tires, once he balanced the tire he removed the tire from the balance machine and again put the same set wheel and tire again to see what the problem was. The same exactly tire he just balanced turned unbalanced, and that applied to every wheel and tire. His conclusion was that every wheel had a manufacturers defect and not the alignment. But needs to investigate further. The wheels and tires were rotated and balanced several times, but once is shows that is balanced and you run again the sane tire, it gives an error that the tire is unbalanced
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- Chula Vista, CA, USA