Technical Service Bulletins (TSBs) for the 2014 Passat are official communications between Volkswagen & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake ... Read More »
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. Read More »
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off ... Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center. Read More »
Technical Bulletin (Update Programming Electromechanical Steering Gear): This document informs A new software map for the power steering control module was developed to reduce the retention force necessary to keep the vehicle driving ... Read More »
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Tech Tips (Electro - Steering issues): If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center. Read More »
Tech Tips (G85 Steering Angle Sensor Location Tip): If a GFF test plan has indicated that the G85 sensor should be replaced, it is critical to verify the location of the sensor to ensure the correct part is replaced. Read More »
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center. Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
PROFI Dealer Vehicle Information Request Form: This document informs of issues observed in vehicles and the actions that take place to solve those issues. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
Direction not to remove the transmission oil cooler from an assembly and to install a new transmission oil cooler when replacing an assembly. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
VOLKSWAGEN: ELECTROMECHANICAL STEERING GEAR HAS A NEW SOFTWARE UPDATE PROGRAM FOR POWER STEERING CONTROL MODULE TO HELP REDUCE THE NECESSARY RETENTION FORCE OF KEEPING VEHICLE STRAIGHT. *PE Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. Read More »
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments Read More »
Technical Bulletin (Front Suspension Creaking Noise): This document informs of a Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or ... Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). Read More »
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). Read More »
Technical Bulletin (Four Wheel Alignment and Vehicle Drift-Pull Overview): This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire ... Read More »
This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments. Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake ... Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc ... Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice ... Read More »
If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation II 2.0L emissions modification is being performed ?Campaign 23U4?. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement. Read More »
TO UPDATE TURBOCHARGER OIL SUPPLY LINE TO TURBOCHARGER PAST NUMBER. Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): This document contains the method to diagnose, and to service this issue. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Tech Tips (Radiator Identification Sensor): On TSI (2.0l CCTA, CBFA) equipped vehicles with fault code P2568 Direct Ozone Reduction Catalyst Temperature Sensor, this fault refers to - G611- as Radiator Identification Sensor. Read More »
Technical Bulletin: Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized. In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. Read More »
Tech Tips (No Crank, No Start After Cold Soak issues): Concern may be the result of a leaking vacuum check valve not holding residual pressure overnight. Read More »
VOLKSWAGEN: INFORMATION PROVIDED REGARDING THE STUMBLING AND ROUGH IDLE OF SOME VEHICLES WHERE THE CURRENT ECM PROGRAMMING IS NOT EFFICIENTLY CONTROLLING ENGINE VALVE TIMING. MODEL 2013-14 JETTA, BEETLE, BEETLE CONVERTIBLE, PASSAT. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin ? Heater Core Restricted (CKRA Diesel only)): This document contains the fault codes necessary to diagnosis the issue. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of engine performance issue. Read More »
PASSAT 2012-2014 INFORMATION SUPERSEDES TECHNICAL BULLETIN V211405 DATED JULY 21ST. ENGINE IS NOT PERFORMING PROPERLY, BROKEN FAN OF TURBOCHARGER. *LJ Read More »
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
Tech Tips (Common Rail TDI ? Fuel Filter Replacement and Prime/Bleed Procedure): This document informs when replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be primed. Read More »
Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary ... Read More »
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality ... Read More »
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Read More »
VOLKSWAGEN: THE ENGINE CONTROL MODULE (ECM) NEEDS REPROGRAMMING UPDATE TO CORRECT ENGINE LOAD CALCULATIONS, STUMBLING AND/OR HAVING ROUGH IDLING AND IS NOT EFFICIENTLY CONTROLLING ENGINE VALVE TIMING, ON SOME VEHICLES. Read More »
Technical Bulletin (Engine Oil Level): Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine oil dip stick. Read More »
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. Read More »
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation ... Read More »
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover. Read More »
VOLKSWAGEN: WHEN VEHICLE IS AT IDLE OR THE OIL PRESSURE LIGHT IS ON, THERE IS NO OIL OR HAVE LOW OIL PRESSURE AND OIL FILTER UNDERNEATH MAY BE MISSING THE MANDREL AND IT MUST BE TRANSFERRED FROM OLD OIL FILTER AND RE-INSTALLED AFTER AN ... Read More »
Tech Tips (1.8T or 2.0T engines (CPRA, CPLA, CPPA), No/ low oil pressure at idle or oil pressure light on): This document informs to check under the oil filter for the mandrel to be missing. Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Service Information (2014 Volkswagen 1.8T engine - Market Introduction Temporary warranty process and parts return program): During the market introduction of the new 1. Read More »
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Service Information (2014 Volkswagen 1.8T Engine - Market Introduction temporary warranty process and parts return program): During the market introduction of the new 1. Read More »
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. Read More »
2014 Volkswagen Passat Maintenance Schedule For USA 3.6L Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin - Heater Core Restricted): The customer may complain that the cabin heating output is insufficient on the passenger side. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin ? Heater Core Restricted): Excess flux from the aluminum cooling system components (EA189 TDI engine CKRA) contaminates the cooling system. Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Tech Tips (Coolant Leak or Repeat Coolant Leak from the Water Pump Area): The document informs to inspect for issues, and why issues may happen. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin ? Heater Core Restricted (CKRA Diesel only)): This document contains the fault codes necessary to diagnosis the issue. Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
A change was made to the engine Oil Filter Adapter (OFA) for 2014 Model Year vehicles that resulted in a change in the oil filter element. It is important to note that the two different designs are Not interchangeable. Read More »
There are no bolts installed at the 9 and 3 o?clock positions from the factory. No bolts need to be installed in these locations while performing repairs. See photos for reference. Read More »
Technical Bulletin (Water /Snow in Blower Housing): Water /Snow may enter the fresh air port of the blower housing contaminating the blower. The blower motor bearings may fail and create a high pitched noise. Read More »
2014 Volkswagen Passat Quick Reference Specification Book This document is an overview which covers multiple -Engine Codes -Fuel and Air Mixture, Additional Emissions Regulations -Ignition System -Additional Exhaust Regulation ... Read More »
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. Read More »
Tech Tips (1.8T or 2.0T engines (CPRA, CPLA, CPPA), No/low oil pressure at idle or oil pressure light on): This document informs to check under the oil filter for the mandrel to be missing. Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition ... Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition ... Read More »
Service Information (2014 Volkswagen 1.8T engine - Market Introduction Temporary warranty process and parts return program): During the market introduction of the new 1. Read More »
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
UPDATE Technical Bulletin (Coolant Flush issues): This update has been proactively released to ensure proper coolant quality and performance of the engine cooling system. During the hot testing at the engine production facility, certain 1. Read More »
UPDATE Technical Bulletin (Coolant Flush issues): This update has been proactively released to ensure proper coolant quality and performance of the engine cooling system. During the hot testing at the engine production facility, certain 1. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 01AE ? Coolant Flush (NVLW)): This is to inform dealers of an upcoming UPDATE that will be visible in ElsaWeb and ServiceNet on or about September 16, 2013. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 01AE ? Coolant Flush (NVLW)): This is to inform dealers of an upcoming UPDATE that will be visible in ElsaWeb and ServiceNet on or about September 16, 2013. Read More »
Service Information (2014 Volkswagen 1.8T Engine - Market Introduction temporary warranty process and parts return program): During the market introduction of the new 1. Read More »
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
TO UPDATE TURBOCHARGER OIL SUPPLY LINE TO TURBOCHARGER PAST NUMBER. Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
VOLKSWAGEN: ON CERTAIN VEHICLES, THE PERFORMANCE IS LACKING IN ENGINE AND TURBINE FAN SHAFT OF TURBO CHARGER HAS SEIZED OR IS BROKEN AND ENGINE OIL CIRCUIT SHOULD BE FLUSHED BEFORE TURBOCHARGER IS REPLACED. MODEL 2012-14 PASSAT. Read More »
Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. Read More »
VOLKSWAGEN: THERE IS NOISE FROM TURBOCHARGER OR REDUCED PERFORMANCE DUE TO BROKEN OR SEIZED SHAFT OF TURBINE FAN OF TURBO CHARGER AND ENGINE LACKS PERFORMANCE. MODEL 2012-2014 PASSAT. *PE Read More »
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. Read More »
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. Read More »
TO UPDATE TURBOCHARGER OIL SUPPLY LINE TO TURBOCHARGER PAST NUMBER. Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized Read More »
Technical Bulletin (No Start, or Rough Running due to Fuel Rail issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic ... Read More »
Technical Bulletin (No Start, or Rough Running issues): When diagnosing a MIL ON, no-start or rough running concern on a common rail diesel vehicle, and no root cause is found after following all GFF diagnostic procedures, it may be ... Read More »
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
Check under the oil filter for the mandrel to be missing. This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Some vehicles may experience exhaust turbocharger failure (under extreme cold weather conditions) in a brief time period after initial vehicle start up. Read More »
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. Read More »
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. Read More »
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
Technical Bulletin 26i2 UPDATE - EGR Valve Cover (NVLW): This UPDATE installs a cap onto the EGR valve to prevent a roll pin from falling out. This document gives tips on diagnosis and installation. Read More »
2014 Volkswagen Passat Quick Reference Specification Book This document is an overview which covers multiple -Engine Codes -Fuel and Air Mixture, Additional Emissions Regulations -Ignition System -Additional Exhaust Regulation ... Read More »
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. Read More »
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose ... Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation II 2.0L emissions modification is being performed ?Campaign 23U4?. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation II 2.0L emissions modification is being performed ?Campaign 23U4?. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Technical Bulletin: This document refers to direction on DTC P2014 Intake Manifold Position Sensor -G336- Replacement, and its fault codes. Read More »
Technical Bulletin (Manifold Absolute Pressure Range / Performance issues): This document informs that the monitoring strategy for the manifold absolute pressure sensor being too sensitive, causing P0106 to incorrectly set in the engine ... Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure Read More »
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA). Read More »
2014 Volkswagen Passat Quick Reference Specification Book This document is an overview which covers multiple -Engine Codes -Fuel and Air Mixture, Additional Emissions Regulations -Ignition System -Additional Exhaust Regulation ... Read More »
Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced Read More »
Service Information (2014 Volkswagen 1.8T engine - Market Introduction Temporary warranty process and parts return program): During the market introduction of the new 1. Read More »
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. No repairs should be made. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
VOLKSWAGEN: DIAGNOSIS FOR HIGH PRESSURE FUEL PUMP WHERE NO START, ENGINE CRANK, WITHOUT DRIVING, AFTER LONG PERIODS AND MAY HAVE ROUGH RUNNING ENGINE. MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. Read More »
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. Read More »
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure Read More »
This document informs dealers of an "Extended Emissions Warranty" Limited Warranty Extension for certain 2.0L TDI GEN 2 vehicles. Added clarification on totaled vehicles and loaners. Read More »
Some vehicles may experience exhaust turbocharger failure (under extreme cold weather conditions) in a brief time period after initial vehicle start up. Read More »
Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Read More »
VOLKSWAGEN: DIAGNOSIS FOR HIGH PRESSURE FUEL PUMP WHERE NO START, ENGINE CRANK, WITHOUT DRIVING, AFTER LONG PERIODS AND MAY HAVE ROUGH RUNNING ENGINE. MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. Read More »
Direction not to remove the transmission oil cooler from an assembly and to install a new transmission oil cooler when replacing an assembly. Read More »
Technical Bulletin: Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized. In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. Read More »
Tech Tips (No Crank, No Start After Cold Soak issues): Concern may be the result of a leaking vacuum check valve not holding residual pressure overnight. Read More »
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. Read More »
Until further notice, Volkswagen will reimburse up to $35 per day to provide customers affected by the 38B9 Recall with a loaner or rental vehicle while their existing vehicle is being repaired. Read More »
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. Read More »
Tech Tips (Lean Fuel Trim Readings): This document informs to recheck the crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Read More »
Technical Bulletin (Vehicle Drift-Pull): The information provided in this bulletin is intended to assist technicians maximize the use of the approved diagnostic tire balancers to improve vehicle drift/pull. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Shifting concerns): Current TCM programming in combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving conditions. Read More »
Service Information (2014 Volkswagen 1.8T engine - Market Introduction Temporary warranty process and parts return program): During the market introduction of the new 1. Read More »
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer ... Read More »
Service Information (2014 Volkswagen 1.8T Engine - Market Introduction temporary warranty process and parts return program): During the market introduction of the new 1. Read More »
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle. Read More »
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used ... Read More »
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared ... Read More »
Warranty Information (Loaner/Rental Reimbursement Support for Transmission Oil Cooler (38B9) Recall): This communication contains important information regarding Loaner/Rental vehicle reimbursement support for VW customers affected by ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Shifting concerns): Current TCM programming in combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving conditions. Read More »
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
UPDATE Technical Bulletin (TCM programming, and ECM programming quality concerns): Current TCM programming in combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving ... Read More »
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. Read More »
Diagnostic reference chart to assist the technician in diagnosis of remote starter concerns, updated to reflect the module being addressed. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory: When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug. Read More »
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the ... Read More »
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (Selective Catalyst Reduction (SCR) heater electronics being ) contaminated with Ad Blue): This document informs what repairs are needed to fix the issue. Read More »
Technical Bulletin (Update Programming, DTCs P0491 and or P2440 stored in the ECM Fault Memory): Current ECM software are causing erroneous faults. Read More »
Technical Bulletin (Update Programming ECM to Correct Engine Load Calculations): Current ECM programing does not efficiently control engine valve timing causing stumbling and rough idle. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Technical Bulletin (DTC P2014 Intake Manifold Position Sensor -G336- Replacement): Direction on proper part replacement when diagnosing fault code P2014 in the ECM Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Tech Tips (No Mechatronic Communication DTC 01315): For communication faults set in various modules indicating loss of, or no communication with the mechatronic this document informs what is needed If you find that the barrel connector ... Read More »
For communication faults set in various modules indicating loss of, or no communication with the mechatronic, please inspect the barrel connector lock for proper installation. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): For informational purposes this document informs of Software related fault codes Software operating characteristics Swapping of ... Read More »
Technical Bulletin (Update Programming Electromechanical Steering Gear): This document informs A new software map for the power steering control module was developed to reduce the retention force necessary to keep the vehicle driving ... Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it is important to perform a diagnosis prior to replacing the glow plug. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
The DLC is intended for use with diagnostic scan tools and by emissions testing stations. However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
Technical Bulletin (Update Programming ECM to Correct Engine Load Calculations): Current ECM programing does not efficiently control engine valve timing causing stumbling and rough idle. Read More »
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug. Read More »
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). Read More »
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder? indicates that excessive misfiring has occurred. Read More »
Tech Tips (Inspection Service Reminder, ?Inspect Now? Message): If an ?Inspect Now? message is displayed in the vehicle?s MFI, check the value of the inspection service reminder. Read More »
UPDATE Technical Bulletin (97AO Fuse Box Washers): As a result of the fuse box weld pin length used during production, the fuse box wiring harness could come in contact with the fuse box weld pins. Read More »
Technical Bulletin (TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF): With the implementation of the new ?Clean Diesel Technology?, changes to the EGR system were implemented as compared to previous Diesel engines. Read More »
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. Read More »
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster): Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. Read More »
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
Tech Tips (No Charging System Voltage): This document informs with a general overview of how to inspect and diagnosing a low battery or no charging system concern. Read More »
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. Read More »
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures ... Read More »
Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. Read More »
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. Read More »
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of guidelines that should be followed to prevent mishandling of the Operating Control ... Read More »
Technical Bulletin (Unsuccessful Car-Net Over The Air Registration (OTAR) during PDI): This document informs Car-Net LED will not illuminate green at PDI. Read More »
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures ... Read More »
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure ... Read More »
Technical Bulletin (Unsuccessful Car-Net Over The Air Registration (OTAR) during PDI): This document informs Car-Net LED will not illuminate green at PDI. Read More »
Tech Tips (Car-Net Operating Control Unit (Address Word 75) Not Available in ODIS Self-Test Menu): On some 2014 Volkswagen vehicles equipped with CarNet, ODIS may not display 75 - Emergency call module & comm unit in the self-test menu. Read More »
Tech Tips (Car-Ne Operating Control Unit (OCU) Not Available in ODIS Self-Test Menu): On 2014 Passat, ODIS Service does not display 75 - Emergency call module & comm unit in the self-test menu. Read More »
On 2014 Passat, ODIS Service does not display 75 ? Emergency call module & comm unit in the self-test menu. To correct the issue, a file must be updated and a Hotfix needs to be installed. Read More »
On some 2014 Volkswagen vehicles equipped with CarNet, ODIS may not display 75 ? Emergency call module & comm unit in the self-test menu. Users may also receive an error message when running OCU function tests. Read More »
If a 2014 Model Year vehicle equipped with the Car Net? system experiences a customer complaint where the system is placing false outbound calls, it is possible that the cause is a loose or unplugged connector at the 3-Button Assembly in ... Read More »
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 97AO ? Fuse Box Washers (NVLW)): This update has been proactively released to prevent chafing of the e-box wiring harness. Read More »
When diagnosing a low battery or no charging system concern, start by inspecting the SA1 200 amp fuse in the SA fuse block. DO NOT replace the generator. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Tech Tips (No Charging System Voltage): This document informs with a general overview of how to inspect and diagnosing a low battery or no charging system concern. Read More »
Tech Tips (No Charging System Voltage): This document informs with a general overview of how to inspect and diagnosing a low battery or no charging system concern. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 97AO ? Fuse Box Washers (NVLW)): This update has been proactively released to prevent chafing of the e-box wiring harness. Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Technical Bulletin (TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF): With the implementation of the new ?Clean Diesel Technology?, changes to the EGR system were implemented as compared to previous Diesel engines. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster. Read More »
Technical Bulletin: Instrument Panel Creaking Noise issues. This document refers to procedure to fix issues, and fault codes to service such issues Read More »
"Instructional document regarding the installation of a hotfix for the ODIS service software. Hotfix is to be used during the following actions: Brake Electronics (ABS) A3 Passat NMS Software ... Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault. Read More »
As a result, in order to ensure proper diagnostic procedure completions and log submissions as required by Takata Airbag Recall 69Q9, all diagnostic devices in service must be updated to V2.36.5 prior to performing the recall procedures. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Technical Bulletin (Current ECM software causing erroneous faults): This document informs of new programming for updating the diagnostic hardware The document also informs how to Update the Engine Control Module using the SVM Unit ... Read More »
Technical Bulletin (Current ECM software causing erroneous faults): This document contains the procedure to update the programming on the diagnostic hardware Read More »
VOLKSWAGEN: INFORMATION PROVIDED REGARDING THE STUMBLING AND ROUGH IDLE OF SOME VEHICLES WHERE THE CURRENT ECM PROGRAMMING IS NOT EFFICIENTLY CONTROLLING ENGINE VALVE TIMING. MODEL 2013-14 JETTA, BEETLE, BEETLE CONVERTIBLE, PASSAT. Read More »
Technical Bulletin: UMI Software Update for Bluetooth Concerns ? Voice Prompts stuck in Non-English Language ? Poor Call Clarity on Receiving End ? Various Bluetooth? Connectivity & Paring issues This procedure in the document ... Read More »
UPDATE Technical Bulletin 37J2 UPDATE - AQ250 TCM Software (FED_EMS): This update has been proactively released to prevent harsh shifting and perceived hesitation. Read More »
Some vehicles may experience exhaust turbocharger failure (under extreme cold weather conditions) in a brief time period after initial vehicle start up. Read More »
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, ... Read More »
VOLKSWAGEN: ELECTROMECHANICAL STEERING GEAR HAS A NEW SOFTWARE UPDATE PROGRAM FOR POWER STEERING CONTROL MODULE TO HELP REDUCE THE NECESSARY RETENTION FORCE OF KEEPING VEHICLE STRAIGHT. *PE Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Technical Bulletin (RNS 510 Welcome Screen Image Distorted): The customer may complain that the image of the RNS 510 welcome screen is distorted or shifted as seen in this document's example. Read More »
Technical Bulletin (Prepaid PDI Time Units): Listed in the table within this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2015 Read More »
Technical Bulletin (Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information): This document informs of issues that will need to be addressed such as -Software related fault codes: -Software operating ... Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a ... Read More »
Technical Bulletin (Filling out the Infotainment Worksheet) This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet. Read More »
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU). Read More »
Technical Bulletin (Ad Blue Warning Light XXX Miles to No Restart Displayed): Selective Catalytic Reduction (SCR) system diagnostic too sensitive. The product solution for this issue was a software update. Read More »
UPDATE Technical Bulletin (TCM programming, and ECM programming quality concerns): Current TCM programming in combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving ... Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). Read More »
Tech Tips (Car-Ne Operating Control Unit (OCU) Not Available in ODIS Self-Test Menu): On 2014 Passat, ODIS Service does not display 75 - Emergency call module & comm unit in the self-test menu. Read More »
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of the requirements necessary for the software not to have an critical error. Read More »
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): This document informs of installation methods to prevent corruption of software while diagnosing vehicle parts, and servicing ... Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other ... Read More »
Tech Tips (Fog Lamp): When the headlamps are switched ?ON? and fog lamps are switched to the ?OFF? position, the fog lamps act as cornering lamps. Explain this to the customer should a concern arise. Read More »
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
Tech Tips (Rain Sensing Windshield Wipers): This document informs that 2012-2014 Passat vehicles are not equipped with the rain sensing windshield wiper function. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues. Read More »
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. Read More »
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number Read More »
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin - Heater Core Restricted): The customer may complain that the cabin heating output is insufficient on the passenger side. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin ? Heater Core Restricted): Excess flux from the aluminum cooling system components (EA189 TDI engine CKRA) contaminates the cooling system. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin ? Heater Core Restricted (CKRA Diesel only)): This document contains the fault codes necessary to diagnosis the issue. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin ? Heater Core Restricted (CKRA Diesel only)): This document contains the fault codes necessary to diagnosis the issue. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin - Heater Core Restricted): The customer may complain that the cabin heating output is insufficient on the passenger side. Read More »
Technical Bulletin (No Heat from Passenger Side Cabin ? Heater Core Restricted): Excess flux from the aluminum cooling system components (EA189 TDI engine CKRA) contaminates the cooling system. Read More »
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023. Read More »
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023. Read More »
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,414 Volkswagen owners in the State of Colorado on February 13, 2023. Read More »
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,743 Volkswagen owners in the State of New York on October 17, 2022. Read More »
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022. Read More »
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico ... Read More »
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on ... Read More »
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217 VW owners in the State of Virginia on July 21, 2022 Read More »
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on ... Read More »
In conjunction with the California Department of Motor Vehicles (DMV), Volkswagen sent Takata airbag recall reminder notices to approximately 7,152 Volkswagen owners in the State of California on April 29, 2022. Read More »
In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is sending Takata airbag recall reminder notices to approximately 1,387 Volkswagen owners in the State of Alabama on March 23, 2022. Read More »
In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022. Read More »
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,571 Volkswagen owners in the state of South Carolina on January 24, 2022. Read More »
In conjunction with the Idaho DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 406 Volkswagen owners in the State of Idaho on August 30, 2021. Read More »
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,206 Volkswagen owners in the State of New York on June 21, 2021. Read More »
In conjunction with the Texas DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 12,375 Volkswagen owners in the State of Texas on May 17, 2021. Read More »
In conjunction with the Michigan Department of State, Volkswagen will be sending Takata airbag recall reminder notices to approximately 3,000 Volkswagen owners in the State of Michigan on August 10, 2020. Read More »
In conjunction with the County of Fort Bend, Volkswagen will be sending Takata airbag recall reminder notices to approximately 640 Volkswagen owners in the State of Texas on July 28, 2020. Read More »
In conjunction with the Tennessee DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,400 Volkswagen owners in the State of Tennessee July 7, 2020. Read More »
In conjunction with the City of Miramar, Volkswagen sent Takata airbag recall reminder notices to approximately 218 Volkswagen owners in the State of Florida on June 26, 2020. Read More »
In conjunction with the Nebraska DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 600 Volkswagen owners in the State of Nebraska on March 23, 2020. Read More »
In conjunction with the Ohio DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 9,000 Volkswagen owners in the State of Ohio on February 10, 2020. Read More »
In conjunction with the Georgia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 7,900 Volkswagen owners in the State of Georgia on January 24, 2020. Read More »
In conjunction with the South Carolina Department of Public Safety, Volkswagen sent Takata airbag recall reminder notices to approximately 2,800 Volkswagen owners in the state of South Carolina on January 20, 2020. Read More »
In conjunction with the California Bureau of Automotive Repair, Volkswagen sent Takata airbag recall reminder notices to approximately 21,100 Volkswagen owners in the state of California on January 14, 2020. Read More »
In conjunction with the Houston Dept. of Neighborhoods, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,600 Volkswagen owners in the state of Texas on November 4, 2019. Read More »
In conjunction with the Florida Dept. of Highway Safety and Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 20,200 Volkswagen owners in the state of Florida on October 14, 2019. Read More »
In conjunction with the Minnesota DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 3,400 Volkswagen owners in the State of Minnesota on September 16, 2019. Read More »
In conjunction with the North Carolina DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 7,400 Volkswagen owners in the State of North Carolina on August 19, 2019. Read More »
In conjunction with the Virginia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 6,235 Volkswagen owners in the State of Virginia on August 12, 2019. Read More »
In conjunction with the City of Compton, Volkswagen will be sending Takata airbag recall reminder notices to approximately 68 Volkswagen owners in the State of California on August 5, 2019. Read More »
Volkswagen will be sending Takata airbag recall reminder notices daily over a span of five business days to approximately 1,712 High Risk Volkswagen owners. Read More »
In conjunction with the Commonwealth of Kentucky Transportation Cabinet, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,592 Volkswagen owners in the state of Kentucky on July 15, 2019. Read More »
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to approximately 3,991 Volkswagen owners in Wisconsin on July 8, 2019. Read More »
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to approximately 3,200 Volkswagen owners in Alabama on June 17, 2019. Read More »
In conjunction with the New York Department of Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 11,500 Volkswagen owners in the state of New York on May 23, 2019. Read More »
As a result, in order to ensure proper diagnostic procedure completions and log submissions as required by Takata Airbag Recall 69Q9, all diagnostic devices in service must be updated to V2.36.5 prior to performing the recall procedures. Read More »
Campaign Parts Bulletin - 69M8 and 69M9 - Takata Part ordering process - On May 5th, a Campaign Parts Bulletin about the updated Takata part ordering process was sent to all dealers. Read More »
Campaign Parts Bulletin - 69M8 and 69M9 - Today, May 5th is the final standard weekly allocation of Takata airbag inflators. After this date, Takata allocations will be based on the previous week?s paid claim volume. Read More »
This document reminds dealers that Takata SDI Frontal Airbag Inflators replaced with the 69M9 Safety Recall will not be requested for return through the Warranty Parts Portal but will be requested for return through the Takata XPO Return ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
VOLKSWAGEN: AIRBAG WARNING LIGHT WAS ILLUMINATED INDICATING A FRONT SIDE AIRBAG PRESSURE SENSOR INTERRUPTION/SHORT TO B+. THE DTCS B101715 AND B103615. *JS Read More »
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster): Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. Read More »
VOLKSWAGEN: DURING A SELF TEST, THE AIRBAG CONTROL UNIT IS SUSCEPTIBLE TO HORN ALARM RESONANCE THAT CAUSES AIRBAG LIGHT TO ILLUMINATE IN INSTRUMENT PANEL BUT AIRBAG SYSTEM STILL IS OPERATIONAL. MODEL 2012-2014 JETTA GLI, PASSAT. Read More »
Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn resonance during the self-test causing the airbag light to illuminate in the instrument panel. Read More »
Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn resonance during the self-test causing the airbag light to illuminate in the instrument panel. Read More »
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering ... Read More »
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD? can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. Read More »
Technical Bulletin (Vehicle Drift-Pull): The information provided in this bulletin is intended to assist technicians maximize the use of the approved diagnostic tire balancers to improve vehicle drift/pull. Read More »
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. Read More »
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL YEAR AND MODEL APPLICABILITY. Read More »
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective One or more of the following conditions are exhibited: Noise (grinding, popping, creaking, clicking, etc.) when opening or closing the door. Read More »
Technical Bulletin (Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective): The document informs of The condition being caused by water ingress into the door arrester that accumulates in the arrester boot and freezes during ... Read More »
Tech Tips: In Extreme Outside Cold Temperatures the Front Door Latches May Freeze (due to moisture), Preventing Door Latch from Operating. This document gives a procedure to service this issue Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Front Door Locks Hard to Release): This document informs of Customers who comment that the front door is hard to open with exterior handle. Read More »
VOLKSWAGEN: THE EXTERIOR HANDLE ON FRONT DOOR IS VERY HARD TO OPEN DUE TO VARIOUS CLIMATE OR TEMPERATURE CONDITIONS AFFECTING THE LOCK OPERATION AND MAY REQUIRE MORE OF AN EFFORT TO RELEASE. Read More »
Technical Bulletin (Front Door Locks Hard to Release): The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Read More »
Technical Bulletin (Front Door Locks Hard to Release): This document informs the customer may comment that the front door is hard to open with exterior handle. Read More »
Technical Bulletin (Front Door Latches Hard to Release): This document informs the front door latch operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Read More »
For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. Read More »
Bring the vehicle into the shop. Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation. Read More »
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments. Read More »
2014 Tire Chain Information (Tire Chain Information (for California dealers only)): As equipped, this vehicle may not be operated with tire chains, but may accommodate some other type of tire traction device. Read More »
AS EQUIPPED, THIS VEHICLE MAY NOT BE OPERATED WITH TIRE CHAINS, BUT MAY ACCOMMODATE SOME OTHER TYPE OF TIRE TRACTION DEVICE. SEE OWNER?S MANUAL FOR DETAILS. Read More »
Tech Tips (Brake Electronics (ABS) Fault Code 02757 Diagnosis Tip): This document informs if the battery has a low state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. Read More »
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments. Read More »
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments. Read More »
Technical Bulletin (Four Wheel Alignment and Vehicle Drift-Pull Overview): This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire ... Read More »
Technical Bulletin (Four Wheel Alignment and Vehicle Drift-Pull Overview): This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire ... Read More »
This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments. Read More »
Update incorrect model year applicability in model table. Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature Read More »
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). Read More »
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
When performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). Read More »
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. Read More »
Tech Tips (Rear View Camera Inoperative issues): The rear view camera operates in conjunction with the rear parking aid system. If there are no faults in the radio or rear view camera, be sure to check the parking aid system for faults. Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
This document informs dealers of the in-service date processing for new, unsold model year 2014 Volkswagen 2.0L TDI Passat vehicles in dealer stock with over 1,000 miles. Read More »
This document informs dealers of a sales preparation program for new, unused, unsold model year 2014 Volkswagen 2.0L TDI Passat vehicles in dealer stock with less than 1,000 miles. Read More »
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox ... Read More »
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD? can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Technical Bulletin (No Heat from Passenger Side Cabin ? Heater Core Restricted (CKRA Diesel only)): This document contains the fault codes necessary to diagnosis the issue. Read More »
Tech Tips: Car Net Equipped Vehicles-Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s to Facilitate Diagnosis Read More »
Tech Tips: Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s to Facilitate Diagnosis Read More »
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
Technical Bulletin (Vehicle Drift-Pull): The information provided in this bulletin is intended to assist technicians maximize the use of the approved diagnostic tire balancers to improve vehicle drift/pull. Read More »
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. Read More »
Technical Bulletin (By-Pack At Delivery): Components may be missing from the by-pack at delivery. Components missing from the by-pack should be claimed in one of two ways. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. Read More »
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor ... Read More »
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures ... Read More »
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures ... Read More »
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of guidelines that should be followed to prevent mishandling of the Operating Control ... Read More »
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure ... Read More »
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures ... Read More »
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure ... Read More »
2014 Volkswagen Passat Maintenance Schedule For USA 2.0L TDI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 130,000 miles. Read More »
2014 Passat Wolfsburg model number A32WS6 and A32WZ6 installation instructions: Instructions for installing a Wolfsburg Edition Badge on a vehicle. Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
2014 Volkswagen Passat Maintenance Schedule For USA 3.6L Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles. Read More »
2014 Volkswagen Passat Maintenance Schedule For USA 1.8L TSI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles. Read More »
AS EQUIPPED, THIS VEHICLE MAY NOT BE OPERATED WITH TIRE CHAINS, BUT MAY ACCOMMODATE SOME OTHER TYPE OF TIRE TRACTION DEVICE. SEE OWNER?S MANUAL FOR DETAILS. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): This document informs how to service potiential Interruptions and Outages. Read More »
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Read More »
Technical Bulletin (RNS 510 Welcome Screen Image Distorted): The customer may complain that the image of the RNS 510 welcome screen is distorted or shifted as seen in this document's example. Read More »
UPDATE Technical Bulletin (TCM programming, and ECM programming quality concerns): Current TCM programming in combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving ... Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). Read More »
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor ... Read More »
Tech Tips (Equipped with UMI Module - Poor Sound Quality When Using Bluetooth System During Phone Calls): This document informs when diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during ... Read More »
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). Read More »
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. Read More »
Tech Tips (Equipped With RNS-510 Radio?Unit Start-Up and Boot-Up Operation): The navigation unit may be slow to respond at times when memory use is high. Read More »
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). Read More »
If a 2014 Model Year vehicle equipped with the Car Net? system experiences a customer complaint where the system is placing false outbound calls, it is possible that the cause is a loose or unplugged connector at the 3-Button Assembly in ... Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
When diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls, on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in ... Read More »
Tech Tips (1.8L/2.0L (engine codes CPRA, CPKA, CPPA, CPLA) ? Rear Main Seal Bolts Missing): There are no bolts installed at the 9 and 3 o?clock positions from the factory. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation II 2.0L emissions modification is being performed ?Campaign 23U4?. Read More »
This document informs dealers of the in-service date processing for new, unsold model year 2014 Volkswagen 2.0L TDI Passat vehicles in dealer stock with over 1,000 miles. Read More »
This document informs dealers of a sales preparation program for new, unused, unsold model year 2014 Volkswagen 2.0L TDI Passat vehicles in dealer stock with less than 1,000 miles. Read More »
Update incorrect model year applicability in model table. Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. Read More »
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues. Read More »
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2016. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Technical Bulletin (Water /Snow in Blower Housing): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of issue. Read More »
Tech Tips (Oxygen Sensor Reset Procedures): This document informs of the procedure to rest oxygen sensors -For 2009-2014 vehicles with engine codes CJAA or CBEA: -For 2012-2015 vehicles with engine codes CKRA, CVCA or ... Read More »
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): For informational purposes this document informs of Software related fault codes Software operating characteristics Swapping of ... Read More »
Technical Bulletin (Vehicle Drift-Pull): The information provided in this bulletin is intended to assist technicians maximize the use of the approved diagnostic tire balancers to improve vehicle drift/pull. Read More »
Technical Bulletin (Components may be missing from the by-pack at delivery): Components missing from the by-pack should be claimed in one of two ways. Read More »
Technical Bulletin (By-Pack At Delivery): Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. Read More »
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Passat - 2014 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
Tech Tips (CV Boot Leaking Grease, Clamp Not Tight or Not Aligned Properly): The document informs on what to do if the vehicles CV Boot is having issues Read More »
Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot. This document informs of the expected condition of a CV boot upon removal Read More »
Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments. Read More »
PROFI Dealer Vehicle Information Request Form: This document informs of issues observed in vehicles and the actions that take place to solve those issues. Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 01AE ? Coolant Flush (NVLW)): This is to inform dealers of an upcoming UPDATE that will be visible in ElsaWeb and ServiceNet on or about September 16, 2013. Read More »
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of guidelines that should be followed to prevent mishandling of the Operating Control ... Read More »
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of guidelines that should be followed to prevent mishandling of the Operating Control ... Read More »
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures ... Read More »
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure ... Read More »
2014 Volkswagen Passat Maintenance Schedule For USA 2.0L TDI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 130,000 miles. Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Service Information (2014 Car-Net Equipped Models - Market Introduction) During the market introduction of 2014 models equipped with Car-Net Volkswagen will collect all warranty repair information for any emerging ... Read More »
Service Information (Temporary Warranty Process and Parts Return Program): During the Market Introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components/failures ... Read More »
2014 Volkswagen Passat Maintenance Schedule For USA 2.5L Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles. Read More »
2014 Car-Net equipped models - Market Introduction: During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net ... Read More »
Service Information (2014 UMI equipped models - market introduction): During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific ... Read More »
Warranty Information (2014 Model Year Volkswagen Vehicle Warranty, Roadside Assistance, and Carefree Maintenance): This document contains the "2014 MODEL YEAR VOLKSWAGEN VEHICLE COVERAGE SUMMARY". Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
2014 Volkswagen Passat Maintenance Schedule For USA 3.6L Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles. Read More »
2014 Volkswagen Passat Maintenance Schedule For USA 1.8L TSI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Read More »
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault. Read More »
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. Read More »
Technical Bulletin: A notification that Components may be missing from the by-pack at delivery. It also informs that Components missing from the by-pack should be claimed in one of two ways. Read More »
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. Read More »
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. Read More »
Tech Tips (Headliner Removal Installation): The removal and installation of the headliner on the Passat can be time consuming and difficult in some areas. Read More »
2014 Volkswagen Passat Quick Reference Specification Book This document is an overview which covers -General Information -Vehicle Identification -Sales Codes -Vehicle Lifting -ENGINES ... Read More »
Tech Tips (Equipped Vehicles False Outbound Calls): If a 2014 Model Year vehicle equipped with the Car Net system experiences a customer complaint where the system is placing false outbound calls, it is possible that the cause is a loose ... Read More »
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures ... Read More »
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement Read More »
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents. Update on 9/26/2019 to denote tech bulletins that will further assist and update model and model year applicability. Read More »
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS. UPDATED TO DENOTE TECH BULLETINS THAT WILL FURTHER ASSIST. Read More »
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents. Updated to denote tech bulletins that will further assist. Read More »
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS. Read More »
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is ... Read More »
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Read More »
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
Some vehicles may experience exhaust turbocharger failure (under extreme cold weather conditions) in a brief time period after initial vehicle start up. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
