The contact owns a 2014 Volkswagen Passat. The contact stated that the engine compressor was leaking fluid. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the compressor failed and would need replacing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.

- Loma Linda, CA, USA

The vehicle had been shutting off without notice and stalling. Called the VW dealership and they told us to drop it off. On September 5th, 2014 vehicle was dropped off got several calls stating that the technician couldn't duplicate them problem, finally we received a voice message the tech was able to duplicate. Vehicle was given back to us on september13, 2014, stating it was the crank sensor that failed and needed to be replaced. Took the vehicle home drove around the weekend and its began to stall again. On September 15th, 2014 driving to my daughter's school on the I-15 freeway passing a semi-truck the vehicle shuts of completely, steering wheel gets hard no control, no power to the vehicle. I pushed the handle to neutral start the car again and slam the handle to drive. Car started right up pulled to the side and called the dealership. Drove the vehicle off the freeway with hazard lights, dropped my daughter of at school and drove straight to the dealership. Told the service tech, I trusted your tech's had fixed this problem, my daughter and I could have gotten killed because of the loss of power and the vehicle shutting off with no notice! called the VW corporate no one is willing to help or listen. Told [xxx] in VW Corp that we could have been killed in this unsafe car, she replied" you could get killed crossing the street or in another vehicle don't blame it on VW cars. No concern with our safety. The vehicle is ready to be picked up they replaced the engine harness. I am scared for my safety and my kids safety. Many complaints in the Consumer Affairs regarding 2014 VW Passats, we are not the only ones with these issues. I just want a safe reliable vehicle to drive around with my family. I want to be placed into anything but a Passat. Something safe, reliable transfer my debt to another vehicle, just want to be safe. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Las Vegas, NV, USA

While approaching a stop sign and slowing down, the vehicle completely shut down, could not steer as steering wheel locked, lost all power, could not apply brakes as they did not work, then the same thing happened a 1/2 hour later coming out of a parking lot, called the VW national number, explained what happened and how dangerous this could have been if it happened at faster speeds, they did not seem overly concerned, told me to tow it to the nearest VW dealer for service, this vehicle is unsafe to drive, I don't feel safe in taking it back from the dealer, what do I do?

- Staten Island, NY, USA

While driving the car on 2 separate occasions went from the "on" position to "accessory" or in basic terms it shut off causing a loss in control of the vehicle. After a few minutes I was able to start the car again and drive it normally.

- Gastonia, NC, USA

Turbocharger failure on a tdi engine. Engine died with vehicle traveling in the left-most lane of 3 lane interstate highway. Resulted in vehicle stranded in emergency lane awaiting a tow.

- Rockford, IL, USA

The contact owns a 2014 Volkswagen Passat. The contact stated that the engine was slow to start upon depressing the accelerator pedal and would accelerate without warning. The vehicle would also drift to the right when traveling various speeds. Additionally, the steering wheel was not centered. The vehicle was taken to an authorized dealer, who diagnosed that an alignment was needed. The dealer replaced four tires but the failure still recurred. The vehicle was taken back to the authorized dealer, who was then unable to diagnose the problem. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 7.

- Boca Raton, FL, USA

Turbocharger failed. Started making noises, then power losses, then dashboard lights. By the time I got to the dealership, it was no longer drivable. Dealership diagnosed turbocharger failure due to 'internal malfunction' and stated that it was not a problem that could have been caused by driving style, external factors.

- Gorham, ME, USA

Exiting interstate and merging onto state route, vehicle lost power, could not maintain speed in traffic. Towed to dealer next day, found turbocharger had failed with no warning.

- Milford, OH, USA