This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Volkswagen Passat. The contact stated that the buttons on the steering wheel failed and the air bag warning indicator illuminated. The contact took the vehicle to the Volkswagen of van nuys dealer where it was diagnosed that the steering wheel clock spring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,000.
- Burbank, CA, USA
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- Burbank, CA, USA