This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced any failures. VIN tool confirms parts not available.
"takata recall". I received a letter about the recall in April 2016 and have called the dealer twice and they do not have the parts to repair this problem.
- Boynton Beach, FL, USA
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Takata inflators despite the fact that I received a notice regarding this recall months ago, there is still no available resolution. I feel uncomfortable, vulnerable and unsafe every time I get in my car. I do not allow passengers in my car due to this issue. Aside from the uneasiness I continually feel, this has created much inconvenience.
Takata recall - it's been months since I was first notified. The dealership keeps telling me I have to wait until I get a second letter from takata. This is unacceptable as I drive this vehicle 80+ miles a day.
Takata recall. The contact owns a 2013 Volkswagen Passat. The dealer informed the contact that the vehicle was included in NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The manufacturer stated that nothing could be done and advised the contact to call NHTSA. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I had lease this car with the intention to purchase for the residual value, since my wife and my self are retired and we can not afford to keep spending money, during 36 month I made my payments and kept my part of the agreement, now Volkswagen dealer claims that they cannot sale the auto due to been recalled. Now when its time for Volkswagen to comply with there part of the agreement, they refuse to do it, attached is a letter from the dealer telling me that they have a buyer for my vehicle, but they cannot sale to me. This is a fraudulent type of letter.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recal" I cannot use the car due to the fact that I or any passengers my be killed in any deployment of the airbag potentially. I am awaiting the tdi buyback but would like to use the car with confidence and safety. The dealer says "don't get in an accident" don't worry we haven't had any reports of death.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) weeks after owning the vehicle. The dealer stated that the remedy and parts were unavailable for over seven months. The dealer did not offer a loaner vehicle. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2013 Volkswagen Passat. While driving 45 mph, the passenger side of the contact's vehicle was struck by another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a body shop. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.
Received notice of airbag recall in April as potentially life threatening. Almost 4 months later, VW will not fix, has no date for a fix, and refuses to disable air bag.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 15V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall.... all Volkswagen dealers in houston area say they do not have a fix for my airbag. There is no waitlist, no way of knowing when this dangerous deadly airbag will be replaced. 11 people have died from it already.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received two notifications for NHTSA campaign numbers: 15V483000 (air bags) and 16V078000 (air bags). The dealer was unable to determine when the parts would be supplied from the manufacturer. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.
I don't feel safe knowing there is a recall of metal fragments that can come through my airbags and there's no remedy with the recall starting in February
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- Middleboro, MA, USA