Vehicle struck a tree and caught on fire. My brother in law was killed.

- Cape Girardeau, MO, USA

My 2013 VW Passat tdi has been to the dealership 3 times for a crank but no start condition.first time when the tow truck driver dropped it off it started right up, so we picked it up and went on our way. The second time it had a bad fuel lift pump that they replaced the third time a complete hpfp failure that at 151,000 miles they will not take care of. After looking into the problem I find out that the faulty lift pump may have contributed to the failure and in California this seems to be a very common problem. Can you help in any way? thank you ron

- El Cajon, CA, USA

The tdi diesel tank sloshes when accelerating from a stop. The noise is a major nuisance. Are there no baffles in the fuel tank?

- Orchard Park, NY, USA

Car frequently stalls and the picks up when accelerating from a stop.when I'm pulling out into traffic it gets very scary when you're already out in the lane and it loses power and after several seconds it picks up. This happens every day.

- Tampa, FL, USA

My vehicle for some reason is not under the recall for all other models with same defect. I have a intake manifold malfunction that was recalled on all cc's of my year and prior but for some reason my model wasn't covered and should be.

- Atlant, GA, USA

I was sold a Volkswagen Passat never was told about all the recalls it had so I had the car about 3 months and the adblue messsed up and engine wouldn't start but the day I took my car to get serviced they ignored all the lights that were on the dashboard so I took the car back and they acted like they didn't see them said they would turn off so we left and before we got home the car started smoking I called and they said they would have to look at it T see what was wrong when we just left the dealership they would not tow it or pay for a tow we took it in they fixed the fuel injector and then called and said they found another issue and ever issue they have found has al been one of the recalls and I called and told them I was worried bout mine N my kids safety cuz one of the recalls could cause a fire and I didn't want that to happen and they told me there was nothing wrong it wasn't an open recall but yet every recall is what's messing up and I called there company VW at tourney advocate for the settlement they got for these recalls and my car was included in the settlement for the recall and all the recalls got their money back or a new car and this dealership said it's not their problem I bout it with a warranty but pretty much they got paid for my piece of shot car and just sold it with a warranty I owe 26000 and had the car 3 months and the warranty is only good another 20000 miles I'm concerned about them fraudung people into buying lemons and the safety of people who get these cars

- Clayton, NM, USA

Issue: Difficulty filling gas tank at all gas stations. Fuel pump automatically shuts off when I insert the pump into the gas tank. In order to get the pump to fill the gas tank, I need to pull the pump out and keep nozzle close to the opening of the gas tank. It takes multiple attempts to get the pump to fill the tank. Because I have to keep the pump close to the opening of the gas tank, on two separate occasions the gas pressure from the pump was strong which caused it to spray out of the gas tank, and all over myself. This is a hazard! note, I have taken the car to the dealership and they were unable to identify the problem.

- Detroit, MI, USA

My car is a 2013 Passat purchased by me in 2014, I have always taken my car to be serviced with all required service maintenances since purchase date (services done all at Volkswagen dealerships). The next service was not due. I have this all documented by the dealerships. My car has approx. 94,000 miles on it. The check engine light started to come on intermittently. Today Volkswagen dealer (following diagnostic testing) told me the head gasket needs to be replaced but that this is a risky repair as the primary problem is the engine. The Volkswagen dealership is telling me the engine needs to be replaced. The Volkswagen dealer is telling me today that this is not a usual problem with this vehicle. I called Volkswagen to ask for financial assistance or buy back plan for this and was told there is nothing that can be done.

- Wiscasset, ME, USA

Pulling out of driveway epc light comes on. Total loss of power and engine speed set to 1800rpm in "safe mode" no one knows exactly what is wrong. Mechanics cannot ttell me what is wrong. Dealership VW has no idea and want to start replacing items in descriminately and I don't have that kind of money to throw around and besides. The people that built the car can't figure it out. This is a huge safety issue. Computer faults and shuts down the power at hiway speeds and sometimes car stalls out. This is very dangerous and happening to hundreds maybe thousands of people I'm reading online and talking with other owners.

- Lenexa, KS, USA

While traveling at full speed, the diesel engine stumbled, the glow plug light illuminated, then bogged to a stop along the side of the road in traffic. Towed to dealer who said all diesel components except the fuel tank including all the hoses and tubing would need to be replaced because the high pressure fuel pump failed sent metal shavings throughout the system. Car has 98K miles and has not yet had any diesel fix installed as part of the diesel scandal. Was going to hold onto car for a short time longer then sell back to VW. Boy, what a costly mistake because the car must be running to return it. Not happy with VW for this and a handful of other serious failures and illegal (and quite frankly, shockingly brazen) behaviors this company has demonstrated. My advice if you still have a tdi, don't wait, turn it in now. My advice for future vag (VW/Audi/Porsche) buyers, these vehicles are not well designed for reliability and are very expensive to maintain. Furthermore, vag has proven itself to put profits above all else including your safety and with complying with laws. Best to buy something else and let this dishonest company suffer until it realizes it must do better. If you just have to have one of the products of this dishonest company, be sure to never let the warranty expire as long as you own it because odds are you will need it over and over to cover the frequent and expensive repairs...the diesel fuel efficiency will never pay back due to the frequent repair costs.

- Lancaster, OH, USA

Stalling, sputtering erratically. It sputters, bumps and may stall. When it stalls it is necessary to turn ignition completely off and start again in park.

- Bethesda, MD, USA

I own a 2013 VW Passat diesel which has a bad nitrogen oxide sensor at 47,300 miles. I have learned that this part is not covered under emissions warranty and many other VW car owners have experienced failures with this same sensor. With all the current existing diesel emission problems and fines, you would think that this critical sensor would be part of the emissions warranty. My local VW dealer and the VW corporation wants me to pay over $800 to fix a critical emission problem which is an ongoing issue with many VW owners. This is a defective part for which they have been fined in the past (2005). All vehicles with this defective nitrogen oxide sensor are increasing the world pollution. Why is this sensor not part of a recall, not part of an extended emissions warranty, and why am I and many other owners stuck paying for defective parts" under the emissions settlement program, Volkswagen has agreed to "promote zero emissions vehicle technology". so, why is there not a recall or warranty on the nitrogen oxide sensor"

- Dagsboro, DE, USA

Leaking fuel line.

- Matthews, NC, USA

The high pressure fuel pump (hpfp) failed while the vehicle was in motion (<10 mph) on a county road, causing the engine to stop, and disabling the vehicle on the side of the road. After being towed, an inspection by the VW dealer revealed that the hpfp failure sent mental pieces throughout the fuel system, including through the fuel filter, ultimately clogging the fuel injectors and rendering the car inoperable. The engine would crank but would not turn over. The dealer noted there was no evidence of gasoline contamination in the fuel tank. This failure occurred with ~1/4 tank of diesel fuel and no other indication of why the pump failed. No indicator lights illuminated on the dash before or after the failure. This failure is not covered under warranty and has resulted in a +$5,000 owner out-of-pocket cost to get the vehicle operational again. VW has extended the warranty on the hpfp for the same vehicle make/mode for 2012 model year but this vehicle is a 2013 and thus not covered. This occurred on a 2013 VW Passat tdi with ~100,800 miles.

- Tehachapi, CA, USA

Driving down the expressway at 70mph, when suddenly the vehicle lost power and turned off. The car stopped functioning. It was a dangerous situation. Had to suddenly pulled over on a very busy highway. When the vehicle came to a stop, I tried to restart the vehicle with no success. Car was towed to the dealership. I was informed that it was a failure of the high pressure fuel pump (hpfp). Was told the entire fuel system would have to be replaced. Approximate cost to repair: $5826.09. I know they extended the warranty on the hpfp for the 2012 Passat. What about the 2013?

- Mcallen, TX, USA

Reductive agent heating element and/or level sensor failed. Car has less than 32,000 miles on it. The repair was covered under our certified pre-owned warranty, but I see that this seems to be a common part failure, so I want to report it.

- Tallahassee, FL, USA

156 miles into a 200 mile trip the vehicle lost power climbing a grade on a highway. At first it felt like the road was washboarded but after changing lanes the 'washboard' feeling remained and I thought it was a flat tire. Within a few seconds of changing lanes the vehicle lost power - 60mph to 30mph in a second. I pulled off the road, vehicle was still running but had very little power to move forward. Had vehicle towed to nearest VW dealership. Was informed the hpfp had failed due to metal shaving in the system. Pump, rails and injectors need to be replaced. Vehicle has 110K miles on it. At 80K I had one of the injectors replaced at a VW dealership - car was having symptoms of power lag and intermittent 'washboard road' feeling when accelerating. Was told at that time the injector 'just went bad, happens sometimes' - now I am sure the system was going bad and should have been addressed before it became catastrophic. Not covered by VW, $5K repair.

- Rainier, OR, USA

Check engine light / malfunction indicator lamp came on in car. I was about 1 mile into my commute to work driving around 50mph.took to Volkswagen dealer and car had P203B, reductant level sensor circuit which was a damaged ad blue sensor. Mechanic and sales advisor mentioned that this part is critical and the car will shut off and not start until replaced. I was forced to fix or be left with a non-running car. Sales advisor mentioned that this part has been updated and fixed by Volkswagen and that the new part will not malfunction for newer cars. I'm not sure if the car would shut off in the middle of an intersection or on the interstate, but it could be a major safety hazard. I feel this part should be recalled and people who paid to have this fixed be re-reimbursed. I feel screwed to have a non-sellable diesel vehicle and then get hit with another $1175 part for a device that is supposed to clean up diesel exhaust emissions.

- San Antonio, TX, USA

Fuel pump failed at 34,000 miles. Check engine light now on permanently. Independent state license diesel shop confirmed pump breaking down and releasing metal into the fuel system. Metal from pump has destroyed fuel injectors. Repairs estimated at $6.069. Pump is covered by warranty, but dealer argues bad fuel caused the failure. VW dealer states they took a sample of the fuel to a lab and had it tested...while the car was in the shop for the day. Dealer does not have a copy of lab report, which indicates they are lying.

- Franklin, MA, USA

Cel came on, code for for failing reductant level sensor P203B implausable signal. Car has 66,000 miles, cared for to the letter. VW wants over a $1000 to repair. This is an extreamly common failure not possible ofr the owner to induce...

- Santa Clarita, CA, USA