This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2013 Volkswagen Passat. Consumer writes in regards to dealership fraud. The consumer stated he requested for rear bumper spoiler to be replaced. The consumer stated the dealership charged a diagnostic fee but, did not complete the requested work.
Side panel of center console comes loose often. On several occasions (3 times out of 11 incidents to date) the panel fell onto the floor causing dangerous interference with the driver's ability to safely use the accelerator and brake pedals. Informal research reveals many references to this panels poor fit on both driver and passenger sides.
- La Plata, MD, USA
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- Secaucus, NJ, USA